A must buy! Absolutely wonderful quality, great customer service, and wonderful selection. I've worn their stud earrings for about 3 weeks now and the still look great, color hasn't faded, and are still very comfortable. I also got their pearl necklace and it's beautiful - great quality and sturdy.

STAY CLEAR! First deliver - had to chase 4 times until they finally 'replaced' the delivery. They 'replaced' the delivery without asking for the next step when I would have preferred a refund. and second delivery never came anyway. Thank goodness for Paypal otherwise I doubt I would have got my money back! I actually ordered an individual piece which came but the material was so poor quality... It was not worth the 50£ I had spent. (This was discounted btw) STAY CLEAR

best customer support ever My order got lost in transit, and it may be my problem since I wasn't super clear with my address. However, when I reached out to the customer support chat on their website, they responded within a minute and offered to send the same order again for free, which is very generous of them. Can't wait to see my necklace and will give another review once I try it.

Do not purchase from them Do not purchase from them, instead order from Zudo. I ordered my custom made jewelry in November 2023, not sure if they made a mistake with my Address, but my package was returned back to Nominal, after back and forth e-mails they pretended it was being investigated and will get back to me once the fulfillment team contacts them they will reach out to me. It is now March and still have not received my package or got any other update.

I ordered from here a few times I ordered from here a few times. The jewelry and quality are great! Very pretty. They honor their warranty, as my only experience needing to use it was when one ring I received as a gift arrived scratched and they helped replace it, free of charge. Friendly customer service. One thing I'd like to see improve on their site is for item sizes/options to be more clear in corresponding photos- both in the product shots and the customer review photos. For example: the rope bracelet is available in two sizes- 2mm and 4mm. If someone ordered the 2mm bracelet and included a photo with their review, it would be super helpful if the review could include which option or size product the customer purchased for reference. Sometimes it's hard to tell. Sometimes the customers say which option they bought, but not everyone. Plus, the reviews include photos of the 3mm size, which they don't have available for sale right now, so it's hard to tell if some photos were 3mm or 4 mm. Same goes for the models in the product shots; it would be helpful if the right size/option was indicated in the photo or description of each product. :)