I’ve purchased several pieces from them… I’ve purchased several pieces from them and none of them tarnish! If there is ever an issue or question with my order they respond quickly and are so helpful and sweet when doing so. I will always support this company. 10/10 jewelry & 10/10 customer service. Also the fact that they give to charity makes it even better.

Appaling customer service. Appaling customer service. Cancelled order as customs charge was £50!!! Nominal said this was fine and that they would contact the courier to return the parcel and arrange a refund. 3 weeks on and I have no product, no refund and no contact. Absolutely disgusting service. Avoid at all costs!

best customer support ever My order got lost in transit, and it may be my problem since I wasn't super clear with my address. However, when I reached out to the customer support chat on their website, they responded within a minute and offered to send the same order again for free, which is very generous of them. Can't wait to see my necklace and will give another review once I try it.

Excellent quality of jewelry and… Excellent quality of jewelry and excellent customer service. I’ve had minor issues with a couple of my orders, but it’s always been resolved quickly and professionally, and considering the awesome sales they have I don’t hold it against that a single earring accidentally got left out of my order. Have ordered from them at least 5 times now and will definitely be ordering again.

Absolutely terrible company Absolutely terrible company. I ordered a gift for my fiance and it has been over 2 weeks and hasn't been delivered. USPS (which they use for delivery) said they couldn't access the house, which is a lie. I will never order from Nominal again. Stay away from this terrible company. And USPS is the worst delivery company in America. They're also the cheapest which is why Nominal uses them. Please stay away.