well like i said before jack treads was … well like i said before jack treads was a good website to shop and i bought many things from there site and i have had no problems with it until like around there farwell sale in which i order something on may 8 and it was supposed to be here by the 16 of may but it was never delivered and still didn't get a tracking number so i was worried. Until now i got a tracking number which was yesterday may 26 and my order should be here soon. so who ever bought something during the farewell sale just be patient your oder will arrive soon and you will get a tracking number. it's taking a long time since they have few workers so just wait and they will get to you soon.

Good prices & inventory! Great prices on a nice inventory of options! Bought a flannel & a pair of sneaker boots at terrific value.

Shipped to wrong address Had the wrong shipping address listed and was told I couldn't change it despite my package still not getting shipped for several days from that point. Was told to work with UPS - they weren't helpful. I had to submit a claim and was told that everything went through and that I would be hearing from JackThreads to either refund or resend. It has been several weeks and I've heard nothing. So basically I just paid for merchandise that I will never get or get refunded for.

Great clothes and great prices Great, easy to work with retailed. I've loved all the clothes I've gotten from them, and for those that didn't fit right, I was able to return them easily.

Customer Service is back!! Jack is BAAAACK! I got an email saying the original founder has taken his company back so I purchased something to get a feel for it. The customer service is back, they’re responsive and professional. I’ve placed a few more orders since and have only had positive experiences. So happy my Jacky is Backy