JT WAS THE BEST R.I.P. Anyone who used JT before 2017 knows they were awesome for the 8 years prior. Tough times and going out of business will certainly tank your level of customer service, which is what happened this year. Thanks for all the swag and deals, JT. You'll be missed.

Never a problem if youre not silly. I see a lot of poor reviews featuring items the complainant actually liked. I've been ordering from them for months with only one product compaint (cheap shoe) and I like the deals they give customers. Too many people don't know how to exchange items, my advise to them is to simply chat the store atrendants. If you're not silly, and dont do things like go to work with shoes you dont plan on keeping, you should be fine. Moral of the story is people always remember inconveniences over good experiences.

I love JackThreads... I've ordered … I love JackThreads... I've ordered from them multiple times and when I broke a back pocket on a pair of corduroy pants and asked to speak to someone operations manager, they never responded. I would love to be able to talk with someone reguarding my pants... thank you. -Ryan D

Good prices & inventory! Great prices on a nice inventory of options! Bought a flannel & a pair of sneaker boots at terrific value.

Slow Service, Inaccurate Web Inventory I really take time to make a decision when it comes to buying clothes online, and it’s frustrating that when I finally decided to buy they were beyond slow to inform me they were sold out. I wanted these for an event that is now over. I am incredibly disappointed in my experience with Jack Threads. I ordered a pair of shoes on Wed, Sept 27th, but wasn’t informed they were sold out until Friday, October 6th. I messaged after a few days of not seeing an update on my order status, and I was informed my order would be shipped soon. Why was I not informed they were sold out when I messaged the first time?