JackThreads

image
4.20
Based on 20 Reviews

5

70.00%

4

10.00%

3

5.00%

2

0.00%

1

15.00%
About JackThreads

Since 2008, Jackthreads is an online only lifestyle shopping destination offering curated gear for guys at members only prices.

Tags

You need to Login first to submit your review.

image
Chris Pramann
GB

Shipped to wrong address Had the wrong shipping address listed and was told I couldn't change it despite my package still not getting shipped for several days from that point. Was told to work with UPS - they weren't helpful. I had to submit a claim and was told that everything went through and that I would be hearing from JackThreads to either refund or resend. It has been several weeks and I've heard nothing. So basically I just paid for merchandise that I will never get or get refunded for.

image
Aaron Thomas
GB

Welcome back JackThreads!! Welcome back JackThreads!!! I remember finding this site back in 2011 and it’s amazing to see this comeback! I got the email that JT had the Jordan 6 Rings in stock (at a better price than I found other places) and hopped on that immediately. Check out, follow-up/shipping progress emails, and actual shipping were all quick and easy. 5 stars from me. I’ll be grabbing some tees soon!

image
Ryan Charles
GB

JT WAS THE BEST R.I.P. Anyone who used JT before 2017 knows they were awesome for the 8 years prior. Tough times and going out of business will certainly tank your level of customer service, which is what happened this year. Thanks for all the swag and deals, JT. You'll be missed.

image
Tracey Show
GB

Customer Service is back!! Jack is BAAAACK! I got an email saying the original founder has taken his company back so I purchased something to get a feel for it. The customer service is back, they’re responsive and professional. I’ve placed a few more orders since and have only had positive experiences. So happy my Jacky is Backy

image
Sydney
GB

I wish there were an option to make this a negative 5 stars I purchased a jacket 2 weeks ago and haven't received any tracking information from this company. At this point you guys have stolen my money since customer service is impossible to reach throughout multiple platforms. (Email phone text twitter) I need my money back asap and to anyone looking to purchase from this website, keep it moving unless you want to order an item and never receive any information. JACK THREADS SUCKS I HOPE YOU ALL GO OUT OF BUSINESS

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow