Customer Service is back!! Jack is BAAAACK! I got an email saying the original founder has taken his company back so I purchased something to get a feel for it. The customer service is back, they’re responsive and professional. I’ve placed a few more orders since and have only had positive experiences. So happy my Jacky is Backy

Never a problem if youre not silly. I see a lot of poor reviews featuring items the complainant actually liked. I've been ordering from them for months with only one product compaint (cheap shoe) and I like the deals they give customers. Too many people don't know how to exchange items, my advise to them is to simply chat the store atrendants. If you're not silly, and dont do things like go to work with shoes you dont plan on keeping, you should be fine. Moral of the story is people always remember inconveniences over good experiences.

Favourite Online Store Everything from here has been incredible, shipped fast and on time, and their service for returns has been more than accommodating. I LOVE getting my stuff here. It is probably my favourite place to shop.

Purchased new boots to replace the ones… Purchased new boots to replace the ones I got from jackthreads back in 2016. They look and wear great and the price was surprisingly reasonable. Order hadn’t shipped after a week so I spoke with support and found out there was a delay in the items arriving at JT’s warehouse. It was a good experience for the most part. Ordering was easy, glad they’re expanding their offerings. Support was great and quick to answer my questions.

well like i said before jack treads was … well like i said before jack treads was a good website to shop and i bought many things from there site and i have had no problems with it until like around there farwell sale in which i order something on may 8 and it was supposed to be here by the 16 of may but it was never delivered and still didn't get a tracking number so i was worried. Until now i got a tracking number which was yesterday may 26 and my order should be here soon. so who ever bought something during the farewell sale just be patient your oder will arrive soon and you will get a tracking number. it's taking a long time since they have few workers so just wait and they will get to you soon.