Purchased new boots to replace the ones… Purchased new boots to replace the ones I got from jackthreads back in 2016. They look and wear great and the price was surprisingly reasonable. Order hadn’t shipped after a week so I spoke with support and found out there was a delay in the items arriving at JT’s warehouse. It was a good experience for the most part. Ordering was easy, glad they’re expanding their offerings. Support was great and quick to answer my questions.

Great clothes and great prices Great, easy to work with retailed. I've loved all the clothes I've gotten from them, and for those that didn't fit right, I was able to return them easily.

My mistake! I was wrong about this company! They provided quick delivery, great products, and exceptional customer service! I ordered a pair of shoes that they did in fact arrive on time but was found near a neighbors house. It was clearly not the company's fault. Before I discovered the package actually did arrive e-mailed customer service and they replied quickly the next day for I sent my email off hours. They promptly offered an investigation and a refund. I highly recommend this company and apologize greatly for the trouble.

I love JackThreads... I've ordered … I love JackThreads... I've ordered from them multiple times and when I broke a back pocket on a pair of corduroy pants and asked to speak to someone operations manager, they never responded. I would love to be able to talk with someone reguarding my pants... thank you. -Ryan D

JT WAS THE BEST R.I.P. Anyone who used JT before 2017 knows they were awesome for the 8 years prior. Tough times and going out of business will certainly tank your level of customer service, which is what happened this year. Thanks for all the swag and deals, JT. You'll be missed.