My mistake! I was wrong about this company! They provided quick delivery, great products, and exceptional customer service! I ordered a pair of shoes that they did in fact arrive on time but was found near a neighbors house. It was clearly not the company's fault. Before I discovered the package actually did arrive e-mailed customer service and they replied quickly the next day for I sent my email off hours. They promptly offered an investigation and a refund. I highly recommend this company and apologize greatly for the trouble.

Great clothes and great prices Great, easy to work with retailed. I've loved all the clothes I've gotten from them, and for those that didn't fit right, I was able to return them easily.

So problems yet I love their clothes, it shipped in 9 days standard shipping which isn't bad at all. Prices are pretty reasonable when they go on clearance, so I usually just get those. I don't know about their program where you try out clothes for free, but It doesn't really appeal to me since I already know my sizes, and I can't speak for their customer service and didn't come across any issues yet. I still have another order pending for a pair of joggers and two pairs of jeans but so far i'm satisfied.

Good prices & inventory! Great prices on a nice inventory of options! Bought a flannel & a pair of sneaker boots at terrific value.

I love JackThreads... I've ordered … I love JackThreads... I've ordered from them multiple times and when I broke a back pocket on a pair of corduroy pants and asked to speak to someone operations manager, they never responded. I would love to be able to talk with someone reguarding my pants... thank you. -Ryan D