Slow Service, Inaccurate Web Inventory I really take time to make a decision when it comes to buying clothes online, and it’s frustrating that when I finally decided to buy they were beyond slow to inform me they were sold out. I wanted these for an event that is now over. I am incredibly disappointed in my experience with Jack Threads. I ordered a pair of shoes on Wed, Sept 27th, but wasn’t informed they were sold out until Friday, October 6th. I messaged after a few days of not seeing an update on my order status, and I was informed my order would be shipped soon. Why was I not informed they were sold out when I messaged the first time?

TryOuts DO work! They're excellent. The people who have had problems are either A) extremely unique cases or B) incapable of reading. I have had nothing but positive experiences with TryOuts and JackThreads in general. I'd say the only downside is that I originally loved them for their deals, but they've recently reinvented themselves and started selling normal / high priced clothing. It's better quality, but I liked those cheaper brands like Goodale and the J Jones sneakers/ Shoes. They were cheaper and just better for my whole look. Anyway, I just saw these negative reviews and thought they were very undeserved. JackThreads is a great company with excellent customer service and a flawless app.

Favourite Online Store Everything from here has been incredible, shipped fast and on time, and their service for returns has been more than accommodating. I LOVE getting my stuff here. It is probably my favourite place to shop.

I wish there were an option to make this a negative 5 stars I purchased a jacket 2 weeks ago and haven't received any tracking information from this company. At this point you guys have stolen my money since customer service is impossible to reach throughout multiple platforms. (Email phone text twitter) I need my money back asap and to anyone looking to purchase from this website, keep it moving unless you want to order an item and never receive any information. JACK THREADS SUCKS I HOPE YOU ALL GO OUT OF BUSINESS

JackThreads is Back in Hands of Original Owner Jackthreads is back in the hands of the original founder... and I can tell. I have purchased 3 items from them in the last 2 months and it looks like they are back to what they were originally. Excellent customer service + Great products... I'm glad my old JackThreads is back. Very professional and shipping was as advertised.