Purchased new boots to replace the ones… Purchased new boots to replace the ones I got from jackthreads back in 2016. They look and wear great and the price was surprisingly reasonable. Order hadn’t shipped after a week so I spoke with support and found out there was a delay in the items arriving at JT’s warehouse. It was a good experience for the most part. Ordering was easy, glad they’re expanding their offerings. Support was great and quick to answer my questions.

My mistake! I was wrong about this company! They provided quick delivery, great products, and exceptional customer service! I ordered a pair of shoes that they did in fact arrive on time but was found near a neighbors house. It was clearly not the company's fault. Before I discovered the package actually did arrive e-mailed customer service and they replied quickly the next day for I sent my email off hours. They promptly offered an investigation and a refund. I highly recommend this company and apologize greatly for the trouble.

Customer Service is back!! Jack is BAAAACK! I got an email saying the original founder has taken his company back so I purchased something to get a feel for it. The customer service is back, they’re responsive and professional. I’ve placed a few more orders since and have only had positive experiences. So happy my Jacky is Backy

TryOuts DO work! They're excellent. The people who have had problems are either A) extremely unique cases or B) incapable of reading. I have had nothing but positive experiences with TryOuts and JackThreads in general. I'd say the only downside is that I originally loved them for their deals, but they've recently reinvented themselves and started selling normal / high priced clothing. It's better quality, but I liked those cheaper brands like Goodale and the J Jones sneakers/ Shoes. They were cheaper and just better for my whole look. Anyway, I just saw these negative reviews and thought they were very undeserved. JackThreads is a great company with excellent customer service and a flawless app.

Favourite Online Store Everything from here has been incredible, shipped fast and on time, and their service for returns has been more than accommodating. I LOVE getting my stuff here. It is probably my favourite place to shop.