This company blocks people on social… This company blocks people on social media for NOTHING. Are they so insane that they will block someone that was upset over getting no responses? They are riding high right now but their arrogance will catch up with them regardless of how famous they think they are. Just look at Disney, Starbucks. Bed Bath and Beyond etc. All in bankruptcy or financial trouble. Its called Karma

My first time using online to buy… My first time using online to buy glasses. It was a great experience. High quality frames. Quick delivery, kept informed on the progress of my order, Very fashionable

Unfortunately my experience was not… Unfortunately my experience was not great. I have been trying to return my purchase to no avail. The web page doesn't open up and when I phone "no agents are available", click. No way to leave a message. this has been going on for three days. my order #11068.

This company's customer service is…AMAZING! This company's customer service is amazing! I ordered but received the wrong strength make up glasses (which I love) and they sent, immediately the correct strength with a very sincere apology....many companies today ignore you after you receive an order...I am a huge fan of their products and their integrity.

Terrible customer service - Never use this company Never order from this company. I ordered a pair of prescription glasses and it took almost 3 month to get them. Contacted them numerous times to get progress updates and would occassionally get a response. As a measure of good faith they also promised to send a pair of a sunglasses with my order as it had taken so long. Well needless to say they did not send them. I sent a follow up email to advise that i had not got them as promised. Funny I am still waiting for a response. Terrible customer service, terrible response time. I would never recommend them to anyone or order from them again EVER.