My first time using online to buy… My first time using online to buy glasses. It was a great experience. High quality frames. Quick delivery, kept informed on the progress of my order, Very fashionable

I am very impressed with the service… I am very impressed with the service that staff provided!! Apparently I entered the wrong subscription, received two pairs of glasses which I could not use!! I contacted them immediately to return my glasses and staff worked with me to get the right order placed.!! Excellent service!!

It took several emails and days to work… It took several emails and days to work through the details of the order to begin production. All confirmation of what I entered in the original email.

Once again the perfect fashion forward glasses for me. This is my second pair of glasses from Vicci eyewear. The frames are perfect and the lenses -bifocals, tint changing are designed and cut perfectly. I could not be happier.I needed support with my specific order and the representative did everything to help+++++

Unfortunately my experience was not… Unfortunately my experience was not great. I have been trying to return my purchase to no avail. The web page doesn't open up and when I phone "no agents are available", click. No way to leave a message. this has been going on for three days. my order #11068.