Karen Hill-Seto
GBAmazing Price, Product, and Customer Service! Ordering was a breeze! A live person called me back to arrange how to forward the script which is a pleasure talking to a REAL person! Glass arrived in a timely fashion. Customer Service was polite, professional, and timely. Price was fabulous. Product was worth the price! Love my glasses!!!!
Nanci Robison
GBI am very impressed with the service… I am very impressed with the service that staff provided!! Apparently I entered the wrong subscription, received two pairs of glasses which I could not use!! I contacted them immediately to return my glasses and staff worked with me to get the right order placed.!! Excellent service!!
Kim Greco
AUTerrible customer service - Never use this company Never order from this company. I ordered a pair of prescription glasses and it took almost 3 month to get them. Contacted them numerous times to get progress updates and would occassionally get a response. As a measure of good faith they also promised to send a pair of a sunglasses with my order as it had taken so long. Well needless to say they did not send them. I sent a follow up email to advise that i had not got them as promised. Funny I am still waiting for a response. Terrible customer service, terrible response time. I would never recommend them to anyone or order from them again EVER.
Lottie Hooyer
GBIt took several emails and days to work… It took several emails and days to work through the details of the order to begin production. All confirmation of what I entered in the original email.
Rhona Bowen I’m in
GBMy first time using online to buy… My first time using online to buy glasses. It was a great experience. High quality frames. Quick delivery, kept informed on the progress of my order, Very fashionable