Kind and helpful service! I was concerned at first because I hadn't heard when my glasses would be delivered but I was contacted twice this week and the staff were super kind and helpful. Wonderful service!

Remarkable customer service and exchange policy… Remarkable customer service and extended 90-day return/exchange policy allowed me to find the perfect pair of sunglasses after the first pair did not work out. I LOVE my replacement Bello sunglasses!!! They’re super light weight and sits on my challenging nose bridge perfectly. Not to mention they’re so cool-looking and makes me look cool. 😎

Terrible customer service - Never use this company Never order from this company. I ordered a pair of prescription glasses and it took almost 3 month to get them. Contacted them numerous times to get progress updates and would occassionally get a response. As a measure of good faith they also promised to send a pair of a sunglasses with my order as it had taken so long. Well needless to say they did not send them. I sent a follow up email to advise that i had not got them as promised. Funny I am still waiting for a response. Terrible customer service, terrible response time. I would never recommend them to anyone or order from them again EVER.

Once again the perfect fashion forward glasses for me. This is my second pair of glasses from Vicci eyewear. The frames are perfect and the lenses -bifocals, tint changing are designed and cut perfectly. I could not be happier.I needed support with my specific order and the representative did everything to help+++++

I am very impressed with the service… I am very impressed with the service that staff provided!! Apparently I entered the wrong subscription, received two pairs of glasses which I could not use!! I contacted them immediately to return my glasses and staff worked with me to get the right order placed.!! Excellent service!!