I tried to return the bag because it… I tried to return the bag because it didn't meet the expectations I had. However, I kept getting a bargaining instead of a return process. The original bag that I purchased wasn't available and I wasn't able to cancel the order for a refund.

Bag is great Bag is great, just what I hoped for! Well made, classy, and good size for 3 larger lenses, camera, and a smaller one, with lots of pockets for other storage. 2 minor complaints. The first, I didn't receive any shipping updates until after it was delivered. Second, you can't choose where the Lazer etching is done and it wasn't very clear, but it's on the shoulder strap.

Not the greatest communication from the… Not the greatest communication from the seller about shipping time but I did get the bag. Nothing really wrong with the bag itself. I wish it had a handle on the top but I can add one later. Also not sure if I got the color I ordered. I ordered a navy color but the color I got was more gray than blue. These ship from china so be mindful of that if you order a bag.

Won't Let Me Make a Return I reached out to Woosir before making a purchase to verify the return policy. After receiving a response saying I would receive a full refund if the product was too small, I bought a laptop bag. Turned out the bag was too small. I requested to make a return, as stated in the policy, and was asked if I wanted to receive a tote bag instead of making a return. I responded no and haven't received any correspondence since regarding the return.

Woosir has great products and great purchasing experience. I am very happy with my waxed canvas briefcase/messenger bag. Great quality and exactly as described. The Woosir web site is easy to navigate, great information and pictures. Easy purchase process. Received email with order and tracking info. The original tracking number did not work but I emailed support and promptly received email from the Customer Service Manager with an update. I will most definitely purchase from Woosir again.