Your return policy is ridiculous Your return policy is ridiculous. I will never order from this company again. I literally took the backpack I ordered out of the bag to confirm if my laptop fit, it did not. I sent the requested pictures and Woosir claims I cannot return the bag. So now I’m stuck with a bag I don’t want.

I tried to return the bag because it… I tried to return the bag because it didn't meet the expectations I had. However, I kept getting a bargaining instead of a return process. The original bag that I purchased wasn't available and I wasn't able to cancel the order for a refund.

Delayed and overpriced Bag delivery to EU/DE was delayed with additional customs charges from fedex, personal information like tax number was requested more than one time, additionally there was a small bag made of beef leather included that I have not purchased, it seems to be included in tax charges as well. So the costs including the taxes made the product totally overpriced

Great bag quick response to shipping… Great bag quick response to shipping question shipped fast had a weather delay but they can’t help that.

Purchased a Woosir travel bag which… Purchased a Woosir travel bag which included ordering my initials. Couple of issues with this bag: 1) initials are at the bottom of the bag barely noticing. Don’t spend the extra expense. 2) first use using one slider to zipper the bag, elements came apart. Zipper is of inferior material. Customer service claims I must have over stuffed the bag. Don’t buy this product or any product from Woosir, they don’t stand by the product making returns cumbersome. Stand by for further review while I continue to handle this lemon!