I really like the brand I really like the brand, they think of every useful detail to store belongings. I am from Guatemala and I recently made a purchase from my country and the communication to make the shipment effective is very good.

Ordered early December obviously for… Ordered early December obviously for Christmas here we are Christmas Eve I have nothing - crap won’t ever order from them again

Bags true to the ad. Definitely worth the buy. I saw their ads come up on Facebook and checked out their page, loved the designs and how many pockets the backpacks had and a usb charging port, so I decided to order one. I was pretty impressed, the padding was comfortable.

Recently made it right. my order did not make it to my… Recently my order did not make it to my doorstep. Says it was delivered but I didn’t receive it. I contacted customer service and within 4 days I had another order sent out to me! Love the product and the excellent service.

Had an issue with FedEx delivery but… Had an issue with FedEx delivery but was able to resolve quickly. This had nothing to do with Bagsmart. I reached out to Bagsmart customer service and they were very prompt and very professional. I received the bag I ordered and absolutely LOVE it!!! Thank you to Alicia in customer service.