Fradulent Fradulent. My order number does not exist and the tracking number was for Deutsche Post, even though I purchased in Australia. Response to my email enquiring about shipping discrepancy was automated and referred to me wanting to return a bag! Do not purchase from this website.

The overall quality was even better… The overall quality was even better than I expected. Material gauge/thickness, hardware/zippers, and thoughtful design can be seen in every inch of this bag.

Had an issue with FedEx delivery but… Had an issue with FedEx delivery but was able to resolve quickly. This had nothing to do with Bagsmart. I reached out to Bagsmart customer service and they were very prompt and very professional. I received the bag I ordered and absolutely LOVE it!!! Thank you to Alicia in customer service.

I believe this is the best bag I believe this is the best bag. Most importantly, the customer service is above and beyond. Thank you so much for your great products and excellent customer service.

Bags true to the ad. Definitely worth the buy. I saw their ads come up on Facebook and checked out their page, loved the designs and how many pockets the backpacks had and a usb charging port, so I decided to order one. I was pretty impressed, the padding was comfortable.