The overall quality was even better… The overall quality was even better than I expected. Material gauge/thickness, hardware/zippers, and thoughtful design can be seen in every inch of this bag.

Poor All Round I bought a bag for my Son for his Birthday. It took some time to arrive from China (I thought it was a UK company given the name is Bagsmart UK). The quality is not what we expected and despite sending many emails regarding returning the bag, I have had zero response. POOR QUALITY. POOR SERVICE. Now Its cost me more money as I've had to buy another bag for my Son.....Not good.

Recieved my bagsmart bag today am so… Recieved my bagsmart bag today am so very impressed cant wait to take on our cruise it will suit that cabin as space isnt big in rooms

Paid for an overnight bag online and my… Paid for an overnight bag online and my money has been taken but no order details received. I have tried contacting the company several times and have received no correspondence back. Seems like a scam.

The best toiletry bag!! I bought three, yes 3, toiletry bags and returned 2. The one I got from Bagsmart is EXACTLY what I wanted. All the pockets have clear covers so you can see what's inside without unzipping. You can hang it in the bathroom and see everything you have in one glance. It seems well-made and like it will last a long time. Also, I got personal customer service when I had to have my order sent ASAP! That's something you don't get often!!