The best toiletry bag!! I bought three, yes 3, toiletry bags and returned 2. The one I got from Bagsmart is EXACTLY what I wanted. All the pockets have clear covers so you can see what's inside without unzipping. You can hang it in the bathroom and see everything you have in one glance. It seems well-made and like it will last a long time. Also, I got personal customer service when I had to have my order sent ASAP! That's something you don't get often!!

Poor All Round I bought a bag for my Son for his Birthday. It took some time to arrive from China (I thought it was a UK company given the name is Bagsmart UK). The quality is not what we expected and despite sending many emails regarding returning the bag, I have had zero response. POOR QUALITY. POOR SERVICE. Now Its cost me more money as I've had to buy another bag for my Son.....Not good.

Fradulent Fradulent. My order number does not exist and the tracking number was for Deutsche Post, even though I purchased in Australia. Response to my email enquiring about shipping discrepancy was automated and referred to me wanting to return a bag! Do not purchase from this website.

Paid for an overnight bag online and my… Paid for an overnight bag online and my money has been taken but no order details received. I have tried contacting the company several times and have received no correspondence back. Seems like a scam.

Had an issue with FedEx delivery but… Had an issue with FedEx delivery but was able to resolve quickly. This had nothing to do with Bagsmart. I reached out to Bagsmart customer service and they were very prompt and very professional. I received the bag I ordered and absolutely LOVE it!!! Thank you to Alicia in customer service.