Fradulent Fradulent. My order number does not exist and the tracking number was for Deutsche Post, even though I purchased in Australia. Response to my email enquiring about shipping discrepancy was automated and referred to me wanting to return a bag! Do not purchase from this website.

I really like the brand I really like the brand, they think of every useful detail to store belongings. I am from Guatemala and I recently made a purchase from my country and the communication to make the shipment effective is very good.

Not only does Bagsmart have great… Not only does Bagsmart have great products, but their customer service is also excellent. I highly recommend them.

Recieved my bagsmart bag today am so… Recieved my bagsmart bag today am so very impressed cant wait to take on our cruise it will suit that cabin as space isnt big in rooms

Avoid this company like the plague Avoid this company like the plague. Their form of customer service is to take your money and then ignore you. I bought a bag from them and appears to have been lost in transit; the tracking status hasn't changed for 17 days. It's still, supposedly, waiting to be cleared by customs. I've contacted them on several occasions and they haven't had the common decency to respond. I even warn them that if they didn't provide a refund I would contact PayPal; that didn't move them to any action either.