Paid for an overnight bag online and my… Paid for an overnight bag online and my money has been taken but no order details received. I have tried contacting the company several times and have received no correspondence back. Seems like a scam.

Avoid this company like the plague Avoid this company like the plague. Their form of customer service is to take your money and then ignore you. I bought a bag from them and appears to have been lost in transit; the tracking status hasn't changed for 17 days. It's still, supposedly, waiting to be cleared by customs. I've contacted them on several occasions and they haven't had the common decency to respond. I even warn them that if they didn't provide a refund I would contact PayPal; that didn't move them to any action either.

The best toiletry bag!! I bought three, yes 3, toiletry bags and returned 2. The one I got from Bagsmart is EXACTLY what I wanted. All the pockets have clear covers so you can see what's inside without unzipping. You can hang it in the bathroom and see everything you have in one glance. It seems well-made and like it will last a long time. Also, I got personal customer service when I had to have my order sent ASAP! That's something you don't get often!!

I believe this is the best bag I believe this is the best bag. Most importantly, the customer service is above and beyond. Thank you so much for your great products and excellent customer service.

I really like the brand I really like the brand, they think of every useful detail to store belongings. I am from Guatemala and I recently made a purchase from my country and the communication to make the shipment effective is very good.