Unsatisfied customer
GBIf could give no stars I would If could give no stars I would. I say do not do business with this company. December, 2022 I received wrong item, no invoice or return info in package I received and no number to contact, had to text. After several days and texts was told no refund but send item back and would receive a “voucher”. Many months later have still have no refund no voucher, nothing!
Abu BakarAli
ESI would give 0 if I could I would give 0 if I could. I ordered a personalised case which was apparently custom made for my zflip 5. The case arrived in two weeks and was entirely ill fitting. It didn't fasten or click and just slides off. After a ridiculous back and forth correspondence with their customer service, they claimed that they FORGOT' to send fasteners. Having waited two weeks again, they send two pathetic looking stickers, two cm long. They came in an oversize envelope without any instructions whatsoever. I fail to see how they would solve the issue in any way. But of course they insist that I have been applying these meagre fasteners incorrectly. As far as I can see, this company are doing everything in their power to avoid refunding for their mistake. Keep your 30 pounds. I simply want people to avoid these charlatans like the proverbial plague.
Penny Kalka
GBI ordered to 2 Amazon Kindles that came… I ordered to 2 Amazon Kindles that came with covers fr this company. Their online was dysfunctional! I finally got my custom pic to go through to get my order completed. Then they only sent me 1 cover. I communicated the error to them and still never received the 2nd cover I was owed. -10 rating if I could rate that low!!
Aleece Larrazabal
GBMy first time using caseable and was… My first time using caseable and was disappointed in the way they handle customer service. I ordered a custom made phone case, two weeks later never recieved any updates as to if they were working on my product or not. Usually companies send you a curtesy email to provide updates about your product. I never recieved any, the only thing I reiceved was an invalid usps tracking number. It felt like a scam to me, so I emailed them and asked whst was going on with my order. I was told my order was already completed but they couldn't ship it because there was an error transferring to usps. I was happy to see a prompt response, and I did ask for a refund. It's showing in my paypal that my refund is on the way, let's see. However, I highly suggest caseble to do a better job with customer service, you make yourselves look like scammers and makes people not trust in your company. Sad to say, I never got to see my product in the end.
Andrea
GBAwesome tablet case! I had no problem whatsoever placing my order for a custom case and it came out exactly as it was supposed to. Although it took a minute to figure out, the website was very user friendly. The case itself is much better quality than I was expecting. The picture quality is great! From placing my order to arrival was 6 days. I highly recommend it. I ABSOLUTELY LOVE MY NEW CASE!!