A lot of these reviews are unfair A lot of these reviews are unfair. I ordered the bobo tote in black vegan leather and it came looking 100% like the pictures. The quality is nice and the same as my vegan leather pants from Aritzia. Customer service is also responsive and helpful. I didn’t get my confirmation email and they emailed it to me with my tracking number, it came in a week. -1 star for the packaging.

Overall good, would buy again I was a little unsure because of other reviews and such but to be honest I’m so so happy with my purchase! Came within alright shipping time and the bag is super cute, slightly smaller than I thought but that’s alright! Material feels good too! I will probably buy again!

Nice bag but too small, good return/refund experience. Some of these comments are unfair. I bought a bag, it was nice, well packaged, but not what I wanted (too small and didn't like the strap) so I returned it. This is a standard online shopping experience. I had to post it back to china but went on parcel2go and found a reasonable price. The seller was friendly and refunded me straight away.

Utter crap -2 bags very cheap total rip off Utter crap. plastic and very cheap hardware returns very expensive as per previous comments massive rip off AVOID!

Disappointed with the product quality and design Was rather hopeful at first about getting my first vegan leather bags since I've seen a number of online ads in recent years. I must say the actual products don't really live up to my expectation - in terms of actual bag size, design and texture - when compared to the very nice photos posted in the website. Will give second thought when doing online purchase next time. Anyway will still keep the bags for casual use.