Moritz Te
DEHands down one of the best brands I… Hands down one of the best brands I ordered from. My backback worked beautifully, and when the zipper broke after 5 years, I am getting a replacement. All i had to do was show them my order and send them pictures about the damage. The whole process was super easy. I am not at all used to this kind of customer service quality. I hope this brand will set standards for the rest.
client(e)
FRWANDRD is the best backpack manufacturer ever Hi, I've purchased multiple bags and accessories from WANDRD since 2019, and they all are just awesome! Great design, really strong manufacturing and simply beautiful... WANDRD is the best backpack manufacturer ever! I currently own : - 1 x PRVKE 31L - 1 x All-New-PRVKE 21L - 1 x All-New-PRVKE 31L - 1 x HEXAD Carryall Duffel Backpack - 1 x ROGUE Sling 9L - Multiple accessories like TechBag, MIIR Water Bottle, etc... Another thing to keep in mind : the support team is awesome and the lifetime warranty is a real thing. I have to use it once and it was super effective! Love you guys from WANDRD.
Esteve
ESNot only a backpack, but a great costumer service I've had my 21l PRVKE for 5 years now, and I can say that their quality is top-notch. I ran into a few issues from regular wear and tear, and was considering buying a new backpack from another brand. But the customer service from Wandrd was so quick and beyond satisfying, it totally convinced me they're the best choice
Anonymous Customer
GBI bought a backpack from WANDRD two… I bought a backpack from WANDRD two years ago (Original PVKE) and it had been performing wonderfully in that time. Recently a seam ripped, right where the back straps connect to the clam shell. I emailed WANDRD and within a day they responded and my backpack was fully covered by their lifetime warranty. It was genuinely one of the best customer experiences I've had.
Ali
GBGenuine life-time warranty - great customer service These guys are the real deal. No product is perfect, but when the stitching on my PRVKE split after years of constant globetrotting Wandrd agreed to replace it immediately. Can't fault them for one second. For anyone else obsessed with finding that 'bag-for-life' company, look no further.