client(e)
FRWANDRD is the best backpack manufacturer ever Hi, I've purchased multiple bags and accessories from WANDRD since 2019, and they all are just awesome! Great design, really strong manufacturing and simply beautiful... WANDRD is the best backpack manufacturer ever! I currently own : - 1 x PRVKE 31L - 1 x All-New-PRVKE 21L - 1 x All-New-PRVKE 31L - 1 x HEXAD Carryall Duffel Backpack - 1 x ROGUE Sling 9L - Multiple accessories like TechBag, MIIR Water Bottle, etc... Another thing to keep in mind : the support team is awesome and the lifetime warranty is a real thing. I have to use it once and it was super effective! Love you guys from WANDRD.
Esteve
ESNot only a backpack, but a great costumer service I've had my 21l PRVKE for 5 years now, and I can say that their quality is top-notch. I ran into a few issues from regular wear and tear, and was considering buying a new backpack from another brand. But the customer service from Wandrd was so quick and beyond satisfying, it totally convinced me they're the best choice
Alex Sinton
AUTruly terrible customer service. Amateurs. I ordered this while traveling and because of their slow fulfillment was unable to receive it. They refused to cancel the order even before it shipped, refused to assist in having the item shipped back to them, and accused me of fraud when I disputed the charges. Truly terrible customer service. Amateurs.
ERIC
GBOriginal PRVKE zipper broke, and still under warranty. I purchased their original PRVKE bag way back in 2018 and used it extensively for travel, work, hiking, skiing, etc. Last week the outer zipper came apart while in an airport, and it would have taken some doing to repair. I remembered their warranty, filled out the form, and within a few hours I had a newer PRVKE bag ordered at no cost to me except shipping.
Moritz Te
DEHands down one of the best brands I… Hands down one of the best brands I ordered from. My backback worked beautifully, and when the zipper broke after 5 years, I am getting a replacement. All i had to do was show them my order and send them pictures about the damage. The whole process was super easy. I am not at all used to this kind of customer service quality. I hope this brand will set standards for the rest.