Best backpack ever after trying many Best backpack ever after trying many. Classy, practical, durable, robust, lightweight.

My second purchase This is my second purchase. Great quality backpack with loads of space. The price is more than fair for the quality. Very pleased....again!

I was not satisfied with the quality or… I was not satisfied with the quality or the service with my Troubadour purchase. I ordered 3 items that were shipped in two separate packages, but troubadour only provided 1 tracking number and my online account info told me all items were in the one package. The package without the provided tracking number ended up at a UPS store for an entire week, without any notice or communication. I finally located it after contacting troubadour multiple times and finally getting the second tracking number. It was an unnecessary headache which would have been avoided if correct tracking information had been provided in the first place. I ended up returning all items because the quality was not as good as expected. Specifically, the sewing on the backpack was uneven and the zipper was uneven in a way that made it seem like it would not stay waterproof after repeated use.

Customer service was also a dream to… Customer service was also a dream to work with. - I ran into an issue with the bag I purchased while traveling (not a product quality issue; the quality was excellent) - Customer support was very responsive (<24 hours) - They offered me different options to handle the issue I had and it was satisfactorily resolved in the end

Great backpack Great backpack very well designed. Useful for business or personal purpose. I like the blue color and the stylish look of it.