Filtered Product Reviews EDIT: They posted my review after a couple of weeks, which I appreciate, so updating my review based on the customer service. Will follow up with the company to see if there is a way to resolve me issue. Received the Troubadour Ridge Backpack as a gift. I really loved the bag, but the design is very sleek so the bottom of the shoulder straps are quite small (1 inch thick) and soft. This resulted in the straps loosening every time I put on the backpack. I wrote a 3 star review on their website, and they never posted it, even after I verified my email. It seems that they filter their reviews which is quite frustrating because you'll never know the cons of their products and be able to make an informed purchasing decision.

I recently purchased a Troubadour I recently purchased a Troubadour backpack and I am extremely happy with my purchase. The minimalist design is sleek and stylish, and the bag is incredibly lightweight yet durable. The waterproof material is a great feature that provides peace of mind during rainy weather. The attention to detail in the design, from the quality of the zippers to the padded straps for added comfort, is impressive. Overall, Troubadour offers high-quality bags that are both functional and fashionable. I highly recommend this company to anyone in need of a reliable and stylish backpack.

Purchased from them since 2020 Purchased from them since 2020. Great quality and service (had to have one replaced). Versatile bags too.

Great quality and reasonably priced I have purchased 2 backpacks (one for me and one for my wife) from the soho store and they're both excellent quality. I take my laptop, gym kit, protein shaker and water bottle to work every day and it all fits perfectly. It's comfortable to wear but looks professional so perfect for the city. The fact that it comes with a 5 year warranty shows that they stand behind the product. Also found the guys in the soho store really friendly, helpful and knowledgable about the products. Rare to find these days!

Splurge on a Troubadour Apex Purchased the Apex Backpack a few months ago and it has lived up to all the hype. Solid, elevated and practical. Would recommend to everyone. Great product, great customer service. Overall you can't go wrong with a Troubadour product.