Bag great - customer service, not so much The bag is very well designed and made. Unfortunately, it's unsuitable for me. I need to return it, but there is no return label in the box. I've called Troubadour 4 times now on 4 separate days to try to get a return label, but no-one has got back to me, despite assurances that my request is being treated as 'urgent'. I am only writing this review to try to get someone to PLEASE help me return the bag...! Update: someone finally emailed me this morning, and the bag is now safely on its way back to Troubadour.

My second purchase This is my second purchase. Great quality backpack with loads of space. The price is more than fair for the quality. Very pleased....again!

I recently purchased a Troubadour I recently purchased a Troubadour backpack and I am extremely happy with my purchase. The minimalist design is sleek and stylish, and the bag is incredibly lightweight yet durable. The waterproof material is a great feature that provides peace of mind during rainy weather. The attention to detail in the design, from the quality of the zippers to the padded straps for added comfort, is impressive. Overall, Troubadour offers high-quality bags that are both functional and fashionable. I highly recommend this company to anyone in need of a reliable and stylish backpack.

Best backpack I'm a backpack junky, and the Troubadour Apex is the best I've owned. Perfect pockets and design. Stylish enough for work but durable enough for a hike when playing hooky during a work trip.

Great backpack Great backpack very well designed. Useful for business or personal purpose. I like the blue color and the stylish look of it.