Filtered Product Reviews EDIT: They posted my review after a couple of weeks, which I appreciate, so updating my review based on the customer service. Will follow up with the company to see if there is a way to resolve me issue. Received the Troubadour Ridge Backpack as a gift. I really loved the bag, but the design is very sleek so the bottom of the shoulder straps are quite small (1 inch thick) and soft. This resulted in the straps loosening every time I put on the backpack. I wrote a 3 star review on their website, and they never posted it, even after I verified my email. It seems that they filter their reviews which is quite frustrating because you'll never know the cons of their products and be able to make an informed purchasing decision.

Look / Quality + Easy Return Policy Look / Quality: Got an Aero for husband, who's a frequent business traveler, he loves the comfortable fit, stylish looks and the volume the bag can carry. He told me he's got lots of compliments on the bag from work and at the gym! Excellent return experience: I originally got an Apex but my husband likes the Aero better so we returned the Apex with no hassle and order the Aero

Splurge on a Troubadour Apex Purchased the Apex Backpack a few months ago and it has lived up to all the hype. Solid, elevated and practical. Would recommend to everyone. Great product, great customer service. Overall you can't go wrong with a Troubadour product.

My second purchase This is my second purchase. Great quality backpack with loads of space. The price is more than fair for the quality. Very pleased....again!

I recently purchased a Troubadour I recently purchased a Troubadour backpack and I am extremely happy with my purchase. The minimalist design is sleek and stylish, and the bag is incredibly lightweight yet durable. The waterproof material is a great feature that provides peace of mind during rainy weather. The attention to detail in the design, from the quality of the zippers to the padded straps for added comfort, is impressive. Overall, Troubadour offers high-quality bags that are both functional and fashionable. I highly recommend this company to anyone in need of a reliable and stylish backpack.