Bag great - customer service, not so much The bag is very well designed and made. Unfortunately, it's unsuitable for me. I need to return it, but there is no return label in the box. I've called Troubadour 4 times now on 4 separate days to try to get a return label, but no-one has got back to me, despite assurances that my request is being treated as 'urgent'. I am only writing this review to try to get someone to PLEASE help me return the bag...! Update: someone finally emailed me this morning, and the bag is now safely on its way back to Troubadour.

Great backpack Great backpack very well designed. Useful for business or personal purpose. I like the blue color and the stylish look of it.

great backpack great backpack. very high quality and functional. has a lot of pockets and is lightweight as well. really happy with it.

Splurge on a Troubadour Apex Purchased the Apex Backpack a few months ago and it has lived up to all the hype. Solid, elevated and practical. Would recommend to everyone. Great product, great customer service. Overall you can't go wrong with a Troubadour product.

Purchased from them since 2020 Purchased from them since 2020. Great quality and service (had to have one replaced). Versatile bags too.