Speedy response and impeccable service I wrote in to ask for exchange of a damaged bag strap and got a response in less than 24 hours. The replacement was sent out almost immediately after the reply and I received the delivery in less than a week's time. I think the Troubadour team has set a perfect example as to what customer service should be like. It was a wonderful experience and I'd confidently recommend the brand to people around me. Keep up the good work!

My second purchase This is my second purchase. Great quality backpack with loads of space. The price is more than fair for the quality. Very pleased....again!

Wonderful experience with support Wonderful experience with purchasing and support. A small issue with my bag and they replaced it with a new one. Couldn't be happier!

Apex Backpack The Apex Backpack is a great everyday, urban bag. Unfortunately, I had a problem with the main zipper three years after purchase. It was replaced quickly and with little fuss. A great bag and the best backup service and warranty that I have experienced.

great backpack great backpack. very high quality and functional. has a lot of pockets and is lightweight as well. really happy with it.