Good product, Shipping Miscommunication My shipment was sent back to Sunday Afternoons for no apparent reason. I checked my address and other information that I was required to give. I did not make any mistakes. Thankfully a representative contacted me asking me if the return was intention. To which I replied it was not. I asked for expedited shipping due to the shipping mistake, and the representative acknowledged my request. As for the hat itself, I enjoy it. It's fashionable, which is a rarity with UPF sun hats. Unfortunately the hat has tiny holes, which gives UV rays an opportunity to pass through, so I'm not sure if the UPF rating on the label is accurate.

I ordered a hat for my husband but… I ordered a hat for my husband but needed a different size. I emailed customer service and they responded very quickly telling me exactly what to do and attached a form to fill out. I had a couple more email exchanges with questions that were immediately answered and I received the new size hat in no time. Good customer service is so hard to find these days, I rate Sunday Afternoons as 10 +++.

Good quality Good quality, easy carry out. Dislike hand wash only. “One size fit all” items are too small for me. One more inch bigger would be great. Easy online shopping. Official website is slow sometimes. Dislike no local stores (SF Bay Area, CA) and return fees on customers.

I'm very pleased with this hat I'm very pleased with this hat. It's windy here and it was very comfortable and secure on my head. I bought 3 different colors because I need to be proactive with the sun protection. The brim is stable and just the right size for playing golf, gardening, or any outdoor activities. It's stylish, functional, and comfortable so that's why I highly recommend it.

Sun guide cap replacement I recently replaced my well-worn Sun Guide Cap. It has been my favorite go-to outdoor cap. The new one, however is bigger and deeper (both are medium). It does not fit as well and slips down too low over my forehead and on my glasses. This is a disappointing discovery. The one improvement I do like is the little tab for tightening -- even though I am unable to tighten it as with the previous design. I wish a small size were available. Service is great.