Good quality Good quality, easy carry out. Dislike hand wash only. “One size fit all” items are too small for me. One more inch bigger would be great. Easy online shopping. Official website is slow sometimes. Dislike no local stores (SF Bay Area, CA) and return fees on customers.

Money taken but no response from company Very disappointed. Placed an online on their website to be shipped to Australia. It said my credit card didn’t go through and to contact my bank. Received a text from my bank said fraudulent activities have occurred and the transaction had gone through but received no confirmation email from the company. Multiple attempts to contact them for details/ order shipping resulted in no response. My credit card had to be blocked and cancelled. Very disappointed

I ordered a hat for my husband but… I ordered a hat for my husband but needed a different size. I emailed customer service and they responded very quickly telling me exactly what to do and attached a form to fill out. I had a couple more email exchanges with questions that were immediately answered and I received the new size hat in no time. Good customer service is so hard to find these days, I rate Sunday Afternoons as 10 +++.

If it weren't for the elastic in the headband... It's a great hat, but felt snug. I bought the L/XL, and assumed that the adjustable strap would offer enough leeway for a comfortable fit. And it would have, had it not been for the elastic within the headband. Even with the strap fully loose, the elastic created that extra little bit of compression— which I knew I'd regret when mowing the lawn on a blistering summer afternoon. Favoring the hat's look and functionality, especially the way it protects the neck from the sun, and wanting to find a way to enjoy it, I considered cutting the elastic— but then that seemed like a recipe for failure. So, unfortunately, the hat is being returned..

Change box Quality product, however, consider shipping small hats in a smaller box. I had a baseball hat come in a box that could have fit some large hiking boots. This is both wasteful with regards to material consumption and space issues with shipping. I’m sure this is on your radar but is something you should consider changing moving forward. Cheers.