Michael Williams
GBCustom service was cumbersome and there… Custom service was cumbersome and there was CS phone number available. Chat service was also cumbersome with delayed responses.
Pasquale Di schino
GBService and communication has been… Service and communication has been great The only thing I’m surprised is the restock fee
AR
GBIntentionally deceptive return policy Product and delivery were fine. Company claims "free return shipping," which is technically accurate, but they also charge a very large "restocking fee." I understand that shipping luggage is expensive, but choosing to describe this as "free return shipping" well above the "restocking fee" description on the page is clearly intended to deceive customers into thinking returns are free. No other explanation makes sense.
kerrie jones
GBQuick shipping and great price on the… Quick shipping and great price on the luggage I ordered. I would definitely shop here again.
MARLENE SMITH
GBI looked at the bag but I wasn't sure… I looked at the bag but I wasn't sure about overall dimensions. I received an email and prompt help. I bought the bag and I am very happy with it.