Liam
GBExcellent customer service. I originally left a bad review due to a bad quality bracelet I received that was meant for my partner’s 30th birthday, but broke within 2 weeks. However, I am now updating my review as I am very impressed and happy with the customer service I received to rectify the issue. I was dealt with efficiently and politely. They sent me a replacement product and they sent me another product of my choosing, free of charge, to apologise for what happened. The replacement product I received was of a better quality and I received it very quickly. Thank you, Karma and Luck, for resolving the issue. It shows that even when things go wrong, this company cares about its customers satisfaction and helps to resolve the issue.
Saundriese Rias
GBI loved my entire purchase I loved my entire purchase! The bracelets are so gorgeous. I love how detailed they are and how simple yet elegant they look. It’s the perfect minimalist look that I was going for. Very good quality materials and they arrived to me fairly quickly. I plan on ordering many more items from here!
Debra Schwartz
GBRed String ❤️ bracelet… I received the red string ❤️ bracelet for Christmas and after wearing it for two days it began to unravel. After contacting a rep from Karma and Luck.. and forwarding a picture, they agreed to send me a new bracelet… I think I’m the lucky one .. LOVE MY RED STRING ❤️ BRACELET (and the Infinity bracelet too)
Ben Young
GBThese bracelets are very nice These bracelets are very nice, but when trying to change the stones between bracelets we found the bars that hold them are all different sizes. One of our bracelets broke and we tried to just keep the stone and use it in a deferent one and found it will not fit. Other than that these are great! Wish we could order the different sized bars though or just be able to purchase the ION bracelets by themselves with no bar or stone.
Karlene Morton
GBI have ordered 2 red string bracelets… I have ordered 2 red string bracelets and a hematite and amethyst calming bracelet. They are beautifully packaged and sent with care. I love them and they are high quality and very beautiful. I highly recommend this company and will forever be a customer.