Jacquelyn Wiles
GBRECEIVED A DEFECTIVE NECKLACE CUSTOMER SERVICE IS HORRIBLE RECEIVED A DEFECTIVE NECKLACE. IT LOOKS HORRIBLE..LIKE SOMEONE JUST SLAPPED AN EYE ON THE NECKLACE WITH CHEAP GLUE THAT SHOWS. THE EYE IS COMPLETELY CROOKED AND NOT CENTERED. I DIDN'T SPEND ALMOST $200 FOR A CHEAP PIECE OF JEWELRY THAT I DON'T WANT. CUSTOMER SERVICE IS EVEN MORE HORRIBLE THAN THE PRODUCT THEY SENT..I'VE TRIED CONTACTING THEM MULTIPLE TIMES OVER THE PAST COUPLE WEEKS AND NO ONE RESPONDS. TOTAL BS. I WANT MY MONEY BACK! DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!
Deb
GBReceived my bracelets within a week of… Received my bracelets within a week of ordering even though it was during the holiday mail rush. For me it was a bit excessive to have each item in a separate box when one would do. I can understand if they were indicated as gifts. Just my 2 cents. The men’s bracelets unfortunately are a bit snug but will get used to wearing it. Love the amethyst Listener bracelet! May need to order others.
Ben Young
GBThese bracelets are very nice These bracelets are very nice, but when trying to change the stones between bracelets we found the bars that hold them are all different sizes. One of our bracelets broke and we tried to just keep the stone and use it in a deferent one and found it will not fit. Other than that these are great! Wish we could order the different sized bars though or just be able to purchase the ION bracelets by themselves with no bar or stone.
Michael
GBPoor quality Poor quality I received a $100 bracelet that broke within 60 days from just normal wear and tear. I reached out to the company and they only replace within 30 days. Either they knowingly make an inferior product or they think they make a high quality product and don’t stand by them. It is not OK for a $100 bracelet to break after 60 days of normal wear.
Breanna Adams
GBAwesome customer service, and beautiful jewelry Great communication with tracking info and customer service. They respond back to you quickly. Items come in very nice packaging with information. I love how they package and ship items to you. All the jewelry is stunning and even more pretty in person.