
JSG - Houston, TX
GBI was skeptical.... I was skeptical, because I've never heard of this company. I was also skeptical, because they don't seem to answer emails. I took a chance and placed an order anyway. It was big order. Over $400.00. It shipped out the next day and everything that I ordered arrived a few days later, so I'm happy. I'm giving them 4 starts instead of 5, because they need to answer their emails. They ALMOST missed out on a big order.

E. Evans
GBIf it's out of stock, please say so before you take my money. I wish that your website reflected all the products that were unavailable for purchase. I discovered your store from buying your items through Amazon actually. I am very pleased with your products. It's why I decided to skip the middle man so to speak. Maybe you should take a page from their book though. Don't take the customer's payment until you actually check that you have the item in stock. It is a real hassle. Especially if it's an emergency and you need the hair ASAP. The customer then has to spend more money buying something else, most likely from somewhere else and spend extra money that they didn't plan on spending. Which was the case for me and the situation that you put me in. Don't get me wrong, I did receive my refund. However it's disappointing to see my bank account being used for extra purchases I didn't plan on making at that exact moment. It doesn't make a customer feel safe, satisfied or even have faith in making future purchases with you.

Absolute Unisex Salon
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Teresa C
GBAlways satisfied! I purchased 5 wigs, one wasn’t available or in stock. They all were packaged and shipped in good condition! I liked all but . Probably will try to sale instead of returning. I have been trying to purchased some wigs and crochet hair, but the certain colors I want are never in stock when I check. So you may want to have more of your most popular colors available in stock more. Everything I have ever ordered over the last few years has been awesome!

Paul Preto
GBYour Best Affordable Source Best source for human hair. Wide selection of quality products and rapid free delivery. After using several other vendors over the years, I finally found the one I'm sticking with.