If it's out of stock, please say so before you take my money. I wish that your website reflected all the products that were unavailable for purchase. I discovered your store from buying your items through Amazon actually. I am very pleased with your products. It's why I decided to skip the middle man so to speak. Maybe you should take a page from their book though. Don't take the customer's payment until you actually check that you have the item in stock. It is a real hassle. Especially if it's an emergency and you need the hair ASAP. The customer then has to spend more money buying something else, most likely from somewhere else and spend extra money that they didn't plan on spending. Which was the case for me and the situation that you put me in. Don't get me wrong, I did receive my refund. However it's disappointing to see my bank account being used for extra purchases I didn't plan on making at that exact moment. It doesn't make a customer feel safe, satisfied or even have faith in making future purchases with you.

My first time purchasing from this… My first time purchasing from this place and honey, when I tell you it’s extra extremely satisfying knowing I got my package very fast ordered on Thursday got it Tuesday. Ordering is very easy either over the phone or online. Hair was magnificent. Great honest and respectful customer service. Will not be the last time I shop with beauty empire !

Order 3 days late! -

Who’s scamming who? I had checked numerous beauty stores trying to find a certain product and Beauty Empire was the only one that “supposedly” had it in stock. It’s my belief that they incorrectly listed the product and really didn’t have it, much like the other stores. Instead of admitting they took my money under false pretenses, they emailed me stating, “Order #3022900 was canceled because we suspect it is fraudulent and your payment has been refunded”. To me, it seemed as if they were implying I was the one committing fraud. Whereas, if they listed an out-of-stock product and took my money then the fraud would be on their end, not mine. I emailed them back to inquire as to why they thought it was fraudulent, but I never heard back.

AMAZING QUALITY! AWESOME PRICES! I usually don't leave reviews, but I found this wonderful place via browsing around the net for wigs that looked natural and could fit a melanin beauty like myself. The issue with many other wig stores that have vibrant colors and ambitious styles is that they look like they're for cosplay versus daily wear. This is where Beautyempirestore swept me off my feet. Not only do the wigs here look stunning in person, but they are extremely well made and super affordable. I will be doing business here from now on because this place is certainly a gem. Please consider supporting this small business! You will not regret it!