The hair needed was available and the… The hair needed was available and the price was reasonable also the delivery was free VERY SATISFIED will order other products and hair from here in the future

The best service ever! I want to say that I have had the best experience ever ordering from you, first you have so many different types of wigs to choose from, your price is great but most important about your customer service is awesome! I made a mixup on my order and immediately you guys took care of it and changed it for me with no problem, and refunded me the difference right away! I receive my wig, within several days after my order was completed and shipped. My wig is excellent quality and it looks great, I am so excited to finally have a company that I can order from and know that I’m going to get great quality and great customer service! I will be a regular customer on a monthly basis can’t wait to order more Wigs!

If it's out of stock, please say so before you take my money. I wish that your website reflected all the products that were unavailable for purchase. I discovered your store from buying your items through Amazon actually. I am very pleased with your products. It's why I decided to skip the middle man so to speak. Maybe you should take a page from their book though. Don't take the customer's payment until you actually check that you have the item in stock. It is a real hassle. Especially if it's an emergency and you need the hair ASAP. The customer then has to spend more money buying something else, most likely from somewhere else and spend extra money that they didn't plan on spending. Which was the case for me and the situation that you put me in. Don't get me wrong, I did receive my refund. However it's disappointing to see my bank account being used for extra purchases I didn't plan on making at that exact moment. It doesn't make a customer feel safe, satisfied or even have faith in making future purchases with you.

Order 3 days late! -

Great shipping need better pictures of products for color Shipping was on time came when they said it was coming. I ordered the ruwa 2x ombré. Think the pictures could be better I was thinking it was more color on the bulk but it’s like highlighted and the solid color is close to the ends.