Poor Quality, High Price Package arrived in extremely poor condition. After paying over $70 for the item, it's disappointing to have it arrive looking like second-hand junk!! I can't believe this is the kind of quality this company is selling. At these prices, they should be able to afford to keep items in brand new condition and boxes to ship the items!!! This is shameful and unacceptable. I don't ever want to shop this site again and frankly I wish I could get my money back.

If it's out of stock, please say so before you take my money. I wish that your website reflected all the products that were unavailable for purchase. I discovered your store from buying your items through Amazon actually. I am very pleased with your products. It's why I decided to skip the middle man so to speak. Maybe you should take a page from their book though. Don't take the customer's payment until you actually check that you have the item in stock. It is a real hassle. Especially if it's an emergency and you need the hair ASAP. The customer then has to spend more money buying something else, most likely from somewhere else and spend extra money that they didn't plan on spending. Which was the case for me and the situation that you put me in. Don't get me wrong, I did receive my refund. However it's disappointing to see my bank account being used for extra purchases I didn't plan on making at that exact moment. It doesn't make a customer feel safe, satisfied or even have faith in making future purchases with you.

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Great shipping need better pictures of products for color Shipping was on time came when they said it was coming. I ordered the ruwa 2x ombré. Think the pictures could be better I was thinking it was more color on the bulk but it’s like highlighted and the solid color is close to the ends.

I LOVE everything that I purchase from… I LOVE everything that I purchase from this site since I am not close enough to go to any of the physical locations. My newest purchases are amazing and LOVE the outcome!!!! I will always be a regular customer with Beauty Empire!