Great online buying experience I chose to order from this site because the availability of a return or exchange. Buying a formal dress online can be scary, but this process was great! Super fast shipping! Authentic name brand item that was difficult to find anywhere else! The dress came in perfect condition and was exactly like it appeared online.

Dress was beautiful and exactly as… Dress was beautiful and exactly as described. Shipping was fast. Unfortunately the dress was too big but returning it was super easy and stress free. We requested a credit rather than refund because we plan to buy our next dress here as well.

Gorgeous dress and excellent customer… Gorgeous dress and excellent customer service! I ordered a prom dress for my daughter and it was final sale. The size was too small but I contacted promdressshop immediately and they were so friendly and sent a bigger size. The dress is absolutely gorgeous and we got it half price! The customer service was excellent and I will order from them again for sure!

I was a little terrified to order my… I was a little terrified to order my prom dress offline. I didn’t think that it was going to look the same nor did I think it was going to fit correctly. When the dress came in all the things I was worried about turned out to not be a problem . The dress I ordered fit wonderfully . Their customer service representatives were very friendly and polite .

Selection is amazing and… Selection is amazing and return/exchange policy takes away the stress of the "All sales final" policy offered at most boutiques. My daughters dress arrived promptly and it is beautiful.