Very Pleased! We were very pleased with our purchase! My daughter searched for this dress and it was sold out everywhere! We came across this site on our own online and since I hadn't heard of it before I was a little leary. I dug a little deeper and found out the site was legit and had great reviews! Her dress arrived within 3 days of ordering it! The return policy is a very quick turnaround (which I understand), so I would make sure you plan accordingly. I would definitely recommend this site!

Retyrn policy I feel that you should have at least 7 days to return a dress without having to pay for return shipping rather than just 3 days. When ordering multiple dresses for prom and special occasions girls need time to try on and compare the dresses and not feel so rushed.

Beautiful Dresses - Exactly as Pictured! Beautiful dresses! The dress we ordered came exactly as pictured, and in perfect condition. I was nervous about ordering something so expensive online, but I was glad I did. Thank you Promdressshop!

CUSTOMER SERVICE IS LACKING - UNHELPFUL (AT BEST) Couture Candy out of California has same policies and was delightful to work with. Prom Dress Shop - Rude Customer service! Unreasonable - no exceptions and unfriendly. Someone named Jill wouldn't even listen to reasons why the five day return was not possible- one of which the dresses arrived during spring break and we were gone. We now have 2 dresses that have never been worn. They were literally taken out of the box 3 times to try on (less that 10 minutes of total time) Most proms across the nation have not taken place. Very unpleasant people. Unpleasantly shared that other customers have tried to sell dresses on Ebay or Poshmark which leads me to believe this is a common occurrence.

Quality not very good Quality not very good. The dress was wore one night and after the first hour of shooting pictures we noticed there was a spot about the size of a basketball where all the sequence had came off (bald spot). We had not even made it to the dance before falling apart. Disappointing especially after the huge expense of the dress.