Dress is really beautiful but it… Dress is really beautiful but it shipped 2 weeks after the original ship date they quoted me. Would definitely recommend buying from here as far as quality dresses just make sure to leave yourself plenty of time because shipping may run late.

CUSTOMER SERVICE IS LACKING - UNHELPFUL (AT BEST) Couture Candy out of California has same policies and was delightful to work with. Prom Dress Shop - Rude Customer service! Unreasonable - no exceptions and unfriendly. Someone named Jill wouldn't even listen to reasons why the five day return was not possible- one of which the dresses arrived during spring break and we were gone. We now have 2 dresses that have never been worn. They were literally taken out of the box 3 times to try on (less that 10 minutes of total time) Most proms across the nation have not taken place. Very unpleasant people. Unpleasantly shared that other customers have tried to sell dresses on Ebay or Poshmark which leads me to believe this is a common occurrence.

Not the size we thought My daughter was measured before we ordered and we got a size bigger then we needed because it was a corset back. But the fabric that hides your skin was to small it was about 3 inches to short on both sides. Ended up getting a different dress because wouldn't have time to ship it back and order a different one and it get here in time for prom. Not satisfied at all...

Retyrn policy I feel that you should have at least 7 days to return a dress without having to pay for return shipping rather than just 3 days. When ordering multiple dresses for prom and special occasions girls need time to try on and compare the dresses and not feel so rushed.

Excellent! I was really scared about this dress being different in some way but nope its a genuine Sherri Hill and i couldn’t be happier! Only thing i will note is the straps on the shoulders are WAY wider than my arms, so if you do order it just be mindful of alterations.