Ridiculously slow despatch time frame! I'm now going into my 4th week of waiting for my order to be despatched. Let alone arrive! Their website states processing takes 3-5 working days for straight hair. When enquiring after around 7 days (I ordered on the 19th march) I was told it would take 10-12 working days which came as a surprise. When I complained they offered me a credit and told me my order would be expedited for the inconvenience. My last communication told me my order would be sent on Wednesday (3rd april). Well, Wednesday came and went and after emailing I received an auto out of office that the company would be on a public holiday until 6th April. Honestly, don't even want the wig anymore. Ordered this particular style for a wedding I was a bridesmaid in, leaving plenty of time for this to be recieved according to their despatch and delivery time frames. I just want my money back now, which is sad as I was very excited to recieve the wig and had heard good things about MyFirstWig. Wondering if the good reviews are fake or if I've just been super unlucky?

OVER CHARGED I ordered ONE wig that came out to $169 after the discounts were added. Then I get a notification from my bank that I was charged $169 four times. Plus, I also selected the option to use my debit card however it said that I used PAYPAL when I never selected that option because I dnt have a PAYPAL account. So basically my bank asked if I wanted to BLOCK this purchase I told them YES. BUT now I have to get another debit card. This really sucks and this is such an inconvenience for me to have to change my debit card because this company seems like it may be scam.

Great Experience Excellent quality wigs and superb customer service! I receive several compliments on my hair. I love how they offer different wig cap sizes, styles, colors and the ability to customize a wig to your liking. I used to shop through another brand but now myfirstwig is the only place I shop. Make sure that you shopping through myfirstwig.com and not any other wig website. There are a lot of scammers out there and you want to make sure that you receive the same great customer service and glamorous wigs as me :-)

This is a review on my recent purchase…beautiful lacefront red wig This is a review on my recent purchase of a lacefront wig from this company. Ombre Brown Bob Glueless Invisible Lace Wig - OPH013. Beautiful , I wear it on with a part in the middle instead of the side. Love it!

Customer services quite good Customer services quite good. Quick and polite response. Lovely compliments and the quality is very good too