Shipping cost too high I finally got the product, and it’s good for thin hair so I’m happy with it. But, the shipping cost, especially to Norway, is way too high! I ended up paying a total of $70 for products worth $45. All because of the additional taxes and fees on the Norwegian border! It’s way too expensive for us, too bad because the product itself is good…

Absolutely rubbish!! Absolutely rubbish!! Difficult to get hair through band, eventually did and I flattened it with difficulty and tried to bend it as advertised. Extremely difficult then it just fell out 🙄🤷‍♀️ Don’t waste your money!!

Mine has fallen in on itself its out of… Mine has fallen in on itself its out of shape only 2 months I have and only used a few times. They told me to. Heat in my hands and run a pencil around the inside to strengthen it but that hasn't done anything, iv paid over 30 euros for this only to use a few times I am really disappointed. Could you maybe send me a new one and I cam send mine back and you can see for yourself what shape its in because I can't do anything with it iv tried with the pencil thing and so has my boyfriend it's fucxed no fixing it. I will mail pictures 📸

This company is fabulous This company is fabulous, for quite a few reasons. My first order was lost in the mail, so I decided to reach out to the company, and to my surprise, the owner Nicol, answered the phone. I was also impressed with the fact that I was treated with such kindness and integrity, how she immediately sent out another shipment. I got that shipment and then decided to order the second Pony-o in the color black. Then once again, the product got lost in the mail. So I called Nicol and she immediately put that second item in the mail. Weeks later, I got both of the lost items in the mail, one was blue and the other black. I called Nicol to let her know that I received both of the lost packages, and that I wanted to pay her for both items. She would not take a cent. ( I also sent her a photo of what the packages look like, as if they had been kicked around in the dirt.) Somehow and for some reason, both packages were lost their ability to be tracked, somewhere in Georgia. I live in Florida. This happened twice! Clearly, this was none of Nicole‘s fault, so of course I wanted to pay her for the 2 recovered items. Nicol refused to take a payment and instead thanked me for my patience and understanding. She also suggested that I share them with a friend or family member It felt great to tell Nicol, “thank you so much,” because her pony-o was such a great invention, and it made my thin hair look thick☺️ I highly recommend this product and I also believe in supporting a product which happens to be invented by a wonderful woman of integrity.

This is an amazing brand This is an amazing brand! The founder/owner is an amazing person and they make the best hats! They are so comfortable and cute a necessity for me now and the pony tail part is revolutionary! There’s nothing like it! Great customer service as well!