Lisa Ferrara
GBTerrible customer service Terrible customer service. I ordered over 500.00 of clothing and upon attempting to exchange 2 pieces for smaller size it said NO RETURNS. I called customer service twice and left voice mails and emailed them as well and NO return email or calls. NEVER will order another thing again. BEWARE !
Leigh Harris
GBMixed feelings I absolutely love the pieces I have from BLEUSALT upon arrival and after first few times of wearing. However, I’m disappointed with the pilling that starts to occur over time. Pieces I’ve had for 2 years and have worn repeatedly (~20 times) just don’t hold up or get better with age. Fine to wear around the house, but I wouldn’t dress them up to go out like I do w/ newer pieces. I guess I should expect some wear, but for the price I expect better.
Lori
GBI’m not a fan of the return policy I’m not a fan of the return policy. I think you should be able to return sale items (maybe at your own expense if sale). I used the sizing guide and the item I got was still too big. I was very appreciative of the return exception made. I subsequently purchased a different item with defective stitching. A quick and easy return was made. Staff is always kind and respectful. I have several Bleusalt pieces now and enjoy them.
Lesley Debrier
GBVery responsive customer service I would like to commend Bleusalt for reading and responding to my prior negative review. I am taking the time to rescind and amend my review. I have never taken the time to rescind a negative review, but in this case I think it is warranted. ***This is my prior review- Now rescinded ( Deceptive and Unscrupulous. Their "sale" clothing is final sale (!?) This is NOT posted. This is a secret. The item shows a sale price. There is NO notification of final sale when the item is veiwed. No notification at all. The site sends emails advertising the sale with NOT ONE WORD that these are final sales. When the item is added to the cart, there is NO notification that this item is final sale. I have NEVER, EVER seen a company NOT TELL the customer that an item is final sale. NEVER. ) ***Again I commend their response and help.
Angela
CAMy new favourite piece I own many Bleusalt pieces, the quality is exceptional and it’s just so comfortable! It’s classically stylish and my go to daily and for travel. I recently added the long sleeve crew in Navy- Definitely going to purchase it in other Colors- LOVE IT! If you haven’t purchased Bleusalt, I highly recommend- you won’t be disappointed