
SophiaY
GBGot my refund I sent DM to Bleusalt and Lyndie Benson replied and processed my return directly. As I wrote before, I highly recommend you read the refund policy before placing your order and if you have a problem, then contact them via DM. It seems like that is the fastest way to talk with Bleusalt. Overall, I appreciate their support. The reason that I rated four stars here is I am not satisfied with my previous order. I love their design and fit, but the quality wasn't good enough for my standard. I am not going to write the full details here. You can see all the positive reviews for their brand quality, so it is your call!

Lesley Debrier
GBVery responsive customer service I would like to commend Bleusalt for reading and responding to my prior negative review. I am taking the time to rescind and amend my review. I have never taken the time to rescind a negative review, but in this case I think it is warranted. ***This is my prior review- Now rescinded ( Deceptive and Unscrupulous. Their "sale" clothing is final sale (!?) This is NOT posted. This is a secret. The item shows a sale price. There is NO notification of final sale when the item is veiwed. No notification at all. The site sends emails advertising the sale with NOT ONE WORD that these are final sales. When the item is added to the cart, there is NO notification that this item is final sale. I have NEVER, EVER seen a company NOT TELL the customer that an item is final sale. NEVER. ) ***Again I commend their response and help.

Stevie Mac
GBTotally arrogant company Appauling customer service. Cancelled my order because they had an issue with Apple Pay. Payment left my bank account quick enough so can’t see why. They said it wasn’t their fault and just cancelled the order and issued refund . I’ve Ordered £000 worth of clothing over the years but the have got too big for their boots and lost focus of customer service . Arrogance .!

Lisa
GBProducts are wonderful, some areas for improvement Products are wonderful, love that the fabric is the same and we can add new colors or style seasonally. I do think your return rules are not consistent with what we are used to with other manufacturers or retailers. You advertise sales often. But we get surprised that we can’t return. After trial and error I know my size. I fear you have some mad customers. Your sizing isn’t always consistent. I have 5 items all size 3. I’m a 6/8 in every other line. In yours large. I’d also add a “sort by size” to your App. We can shop much easier! Keep improving we will keep buying!

Beth Newton
GBLyndie Benson’s BLEUSALT Gets It Lyndie Benson’s BLEUSALT gets it all right. Fantastic California beach vibe, style, comfort, selection, sustainability, environmentally sound, customer friendly, great website and live presentations and sales. I honestly cannot say enough good things. As I’ve said before, bye bye cashmere, hello BLEUSALT.