Chris Gardner
GBGreat piece of kit The hardware they're selling is excellent quality and highly useful. I recently purchased the Errant and love it for my daily commute. It holds all the tools I need, tablet, laptop, battery bank, and even a jacket with room to spare. Before the Errant I was using the Prima System bag with internal camera bag installed and while it is an excellent bag and has held up to the punishment of my work, its a bit more bulky than the Errant and better suited to travel/adventure. Errant is excellent as a daily carry bag.
Peter K
GBSimply amazing Simply amazing. Both the quality of the product, and the customer service. I bought a couple of Boundary items that were supposed to go together. Note: bought them from a retailer, not directly from Boundary. Attaching one to the other didn't quite seem to work well. I took pictures and sent them to Boundary customer service via their website. Got a quick reply from Kailey, who said that one of the items is from a newer line, and the other is from the older. Boundary offered to replace one item directly to make them match. Absolutely free of charge. Two months after my purchase. Love the quality. And I didn't think such customer service existed anymore!!
AH
CASame experience as other people Same experience as other people. I put an order in. Auto confirmation came back. They charged my credit card. No shipping confirmation. No product received. No response from service after three attempts. No other contact information. It would appear they are out of business or just really bad at business. Avoid.
Sam Both
GBLiked but then.... Very comfortable pants with excellent wearability range. I've used them rigorously since receiving them from skiing to walking the dog and working to lounge wear. Would not recommend for temperatures above 50f even with the vents open. I love them however the zipper failed on one pocket, 4 months in. We'll see how the warranty department handles the repair.
Kevin Nguyen
GBTerrible experience I ordered a backpack through their “try before you buy” option which according to their website won’t charge me until 5 days after delivery. However, my card has already been charged the full amount. The item hasn’t shipped and I emailed them multiple times regarding this and still haven’t heard back. It’s now 9/8 and no shipping updates or responses through their customer service inbox. Awful experience and terrible customer service. Would never purchase anything from this company and suggest avoiding at all costs.