Poor Service, Poor Logistics, Poor Support. Like many others have experienced, Boundary Supply appears to operate in bad faith. Ordered an "In Stock, Ready to Ship" bag as well as several accessories on November 19th. Two weeks after the order, I sent an email having not received shipping information. I was told they were delayed and would ship in 48 hours. One week later, I follow up and they say their warehouse had logistics issues. The following week I reach out and was given a USPS tracking number that sat idle for over a week without any information or actual shipment. The order has now missed a trip it was needed for, and won't even arrive before the holidays. Even if the bag is any good, Boundary Supply clearly has terrible customer service, logistics, and support.

Started off seeing the Arclite sling… Started off seeing the Arclite sling was no longer in stock; messaged the folks at Boundary supply and they responded with quickly with details when it'll be back in stock. Was told they'll let me know and they did send a follow up email when to expect it and pre-order. Fast forward to present and it's now my second favorite bag right behind my Goruck Echo. Great communication and equally great product!

Came all the way here to warn everyone… Came all the way here to warn everyone not to buy anything from here. Charging shipping both ways if you're unsatisfied with a product. It's 2023, you're an online retailer, customers are spending $80+ on an item sight unseen, and no return label? Basically paid $20 to look at the bag for 5 mins and realized that it sucks. Terrible customer service. No attempt to make things right.

Great piece of kit The hardware they're selling is excellent quality and highly useful. I recently purchased the Errant and love it for my daily commute. It holds all the tools I need, tablet, laptop, battery bank, and even a jacket with room to spare. Before the Errant I was using the Prima System bag with internal camera bag installed and while it is an excellent bag and has held up to the punishment of my work, its a bit more bulky than the Errant and better suited to travel/adventure. Errant is excellent as a daily carry bag.

Horrible quality product on the Errant… Horrible quality product on the Errant backpack. The nylon waterproof coating starts cracking and peeling and within 4 years of very light use, it’s virtually unusable. Customer service is nonchalant about this and really can’t be bothered