Sam Both
GBLiked but then.... Very comfortable pants with excellent wearability range. I've used them rigorously since receiving them from skiing to walking the dog and working to lounge wear. Would not recommend for temperatures above 50f even with the vents open. I love them however the zipper failed on one pocket, 4 months in. We'll see how the warranty department handles the repair.
Peter K
GBSimply amazing Simply amazing. Both the quality of the product, and the customer service. I bought a couple of Boundary items that were supposed to go together. Note: bought them from a retailer, not directly from Boundary. Attaching one to the other didn't quite seem to work well. I took pictures and sent them to Boundary customer service via their website. Got a quick reply from Kailey, who said that one of the items is from a newer line, and the other is from the older. Boundary offered to replace one item directly to make them match. Absolutely free of charge. Two months after my purchase. Love the quality. And I didn't think such customer service existed anymore!!
AH
CASame experience as other people Same experience as other people. I put an order in. Auto confirmation came back. They charged my credit card. No shipping confirmation. No product received. No response from service after three attempts. No other contact information. It would appear they are out of business or just really bad at business. Avoid.
LosDedosLocos
GBPoor Service, Poor Logistics, Poor Support. Like many others have experienced, Boundary Supply appears to operate in bad faith. Ordered an "In Stock, Ready to Ship" bag as well as several accessories on November 19th. Two weeks after the order, I sent an email having not received shipping information. I was told they were delayed and would ship in 48 hours. One week later, I follow up and they say their warehouse had logistics issues. The following week I reach out and was given a USPS tracking number that sat idle for over a week without any information or actual shipment. The order has now missed a trip it was needed for, and won't even arrive before the holidays. Even if the bag is any good, Boundary Supply clearly has terrible customer service, logistics, and support.
David
GBShipping delay issues Shipping delay issues. I have two running orders right now. One ordered on August 22nd and the second one on August 24th for separate items. I have contacted info email and received no communication back. I followed up with another email and again nothing back. Been 2 weeks approaching a third week with no communication. They were a good company last year and fulfillment was top notch during a pandemic but this year is not it.