Terrible experience Terrible experience with this shopping site! They don’t care much about customer satisfaction as it shows through their handling and management of orders! They ask you to pay $ for expedited orders, then once that timeframe for the order to be shipped has ended, they email you to tell you your items is out of stock, literally few hours after the same person-Uzma- promised that my items will arrive by 5/11 max before eid. Absolutely careless crew. They should aim up their game to continue their existence, or with such terrible customer service they won’t last long.

Don't return items...no refund no item they keep it all...🙂 Whatever you do if you order from East essence just keep it even if it's too small or too big don't send it back you won't hear no correspondence you won't hear nothing from them they keep your money they keep your item they're terrible no communication... You may get your item I got my item but like I said if you don't like it donate it or give it to your friend don't send it back

East Essence is like the superhero of… East Essence is like the superhero of deliveries. I placed an order just a week before my event, and like magic, it arrived right on my doorstep precisely on time. Their delivery efficiency is remarkable, making them my go-to for those inevitable "oh no, I need it now" moments. The reliability and speed of their delivery service have made my shopping experiences stress-free. I'm genuinely grateful for their reliable and efficient delivery system.

Very slow dispatch. Despite an honest appraisal of the company, to which they took exception, suffice to say that I will not, ever, use this company again. Their sizes are good and reasonably priced but I waited an unacceptably long time to receive the goods. Apologies, but I cannot lie East Essence. I would use you regularly if dispatch was much faster like other companies but despite a few tries, it does not improve!!!!

Company is not clear about delivery timing, my account has been suspended without warning! Company is not clear about the packing/shipping timing which can be well above full 6 weeks. I have not received the ordered goods yet (after 5 weeks) but I am already worried this is a scam as I cannot login into my account any more!!! I might have been be stripped off for 200,- USD, in a "better" case for some trash quality rags.