Repairs were above and beyond! I have loved the quality and design of BREDA for a while now with my two watches but I wanted to write a review specifically on their customer service/repairs. They went above and beyond! Communication was quick and informative - I needed to replace my watch battery along with a new crystal case since mine had a slight chip after wearing it every day for 3 years. I received my watch back in beautiful packaging and not only were the face and battery replaced but the hardware and straps looked to be brand new (or they are wizards at restoring)! I will be a loyal customer for as long as they are around, couldn't recommend any higher.

ABOVE AND BEYOND My customer service rep did an amazing job! They went above and beyond to meet my request. They deserve a raise for the level of attention to detail and service they provided!

Love my watch I’ve purchased a few watches from Breda, but my latest purchase was stolen from my front porch. Daniela helped me file a police report so that the company could provide replacement. Thanks Daniela!

Great customer service Great customer service, I had an issue with my order and they were able to get me taken care of very quickly

JANE GOLD TETHERED WATCH - POOR QUALITY PLEASE READ! Very upset in the gold tethered jane watch product quality. Looks beautiful, but after about two months of regular wear my watch is already tarnishing and looking silver. I understand this isn’t a gold watch and tarnishing will eventually be expected with use, but two months is very sad! That’s almost on par how quickly cheap fast fashion jewelry will tarnish. I really wanted to love this watch. I cannot recommend this company, and also think at the end of the day to just save your money for a higher quality watch that will last.