Great customer service Great customer service, I had an issue with my order and they were able to get me taken care of very quickly

WARNING - DO NOT BUY WARNING: Breda is desperate for customer and will do anything to retain the money you give them. I bought a watch, it arrived completely ruined. Their CS team wanted me to pay for return shipping despite sending me a ruined watch (?!?!), and when they finally sent me a return label they charged me a 60 usd dollar processing fee (?!?! x2). Also, the team takes 5 days to reply to each communication, and sometimes doesn't reply at all (three times I had to follow up to get a reply). It seems they take time in the hopes you forget about it and they can keep your money. BAD BAD BAD

11/10 recommend Breda Beautiful products and impeccable customer service. I love my Breda watch, it’s quality in function and style. Their repair services are top notch and their team is kind, informative, and highly prompt. 11/10 would recommend

Warranty means nothing unless based in the US Bought a watch from Breda - the Visser Metal. After 11 months the movement broke. No local watch repair shop could fix it. Breda said they would repair but postage would cost more than just buying a new watch. Great looking watches but I wouldn't trust the quality again, especially without free repair, even with the warranty - warranty means very little unless you're based in the US.

Great quality watch for an amazing… Great quality watch for an amazing price point. Loved how versatile the piece is. Goes great with everything! I also contacted customer service to get information on sizing and they were very helpful. I bought a couple for my family members this past holiday season.