Poor quality watch Poor quality watch! Dont advertise a product, that cannot be delivered! My watch broke after 2 weeks. The pictures on their website gives you a false impression. I cannot recommend anyone buying something from this company.

Great customer service Great customer service, I had an issue with my order and they were able to get me taken care of very quickly

Return Scam I returned a watch. They initially attempted to claim the watch box was empty, then claimed we sent back the incorrect watch. They will attempt to scam you out of paying for your returns. Don't buy anything from this dishonest company.

WARNING - DO NOT BUY WARNING: Breda is desperate for customer and will do anything to retain the money you give them. I bought a watch, it arrived completely ruined. Their CS team wanted me to pay for return shipping despite sending me a ruined watch (?!?!), and when they finally sent me a return label they charged me a 60 usd dollar processing fee (?!?! x2). Also, the team takes 5 days to reply to each communication, and sometimes doesn't reply at all (three times I had to follow up to get a reply). It seems they take time in the hopes you forget about it and they can keep your money. BAD BAD BAD

WARNING- DO NOT PURCHASE BREDA… WARNING- DO NOT PURCHASE BREDA PRODUCTS FROM UK. I have had a shocking experience when purchasing a gold plated Breda watch from the US. The original deal looked quite good $250 reduced down to $180 for a Elemental Breda Watch so I decided to buy it. I was a bit annoyed at the $45 delivery fee and the $40 tax on top but this was told before purchase so I can't complain. I thought £220 for a good watch from the source isn't too bad. How wrong I was... I was told in order to get my watch I'd need to pay another £45 in VAT in the UK. Annoying but bareable. Then when I received the watch it was beyond terrible. The face was smudged, scratched and cracked - no where near the quality you would expect of a £5 watch let alone a £200 watch. Dissapointed I looked to see their return policy which according to them 'are easy and hassle free' - but they are looking to charge me an additional $72 to return a faulty product. In total I'll be losing easily over £100 to return this faulty low quality product - no phone number to ring only an email. Will update if they have anything to say but in the meantime STAY AWAY FROM BREDA - it is borderline a SCAM with so many hidden fees.