ER
GBGreat quality watch for an amazing… Great quality watch for an amazing price point. Loved how versatile the piece is. Goes great with everything! I also contacted customer service to get information on sizing and they were very helpful. I bought a couple for my family members this past holiday season.
Daniel Brownstein
GBReturn Scam I returned a watch. They initially attempted to claim the watch box was empty, then claimed we sent back the incorrect watch. They will attempt to scam you out of paying for your returns. Don't buy anything from this dishonest company.
Jeppe Larsen
DKPoor quality watch Poor quality watch! Dont advertise a product, that cannot be delivered! My watch broke after 2 weeks. The pictures on their website gives you a false impression. I cannot recommend anyone buying something from this company.
Car
ITWARNING - DO NOT BUY WARNING: Breda is desperate for customer and will do anything to retain the money you give them. I bought a watch, it arrived completely ruined. Their CS team wanted me to pay for return shipping despite sending me a ruined watch (?!?!), and when they finally sent me a return label they charged me a 60 usd dollar processing fee (?!?! x2). Also, the team takes 5 days to reply to each communication, and sometimes doesn't reply at all (three times I had to follow up to get a reply). It seems they take time in the hopes you forget about it and they can keep your money. BAD BAD BAD
Solomon
GBHORRIBLE CUSTOMER SERVICE HORRIBLE CUSTOMER SERVICE! They are impossible to get in touch with. They did help with my shipping cost and price adjustment. However, you have to be a pain in the butt for a response. They are charging me for a return label I did not use—horrible customer support. The watches are not worth dealing with service like this. Update: The company did reach out about the policy for refusal of the package, and I completely understand the fee now. However, this could have been solved earlier if they had phone support. They also told me that the fee was a return fee, not a refusal fee. HERE IS THE EMAIL "So after reaching out to our fulfillment team, they confirmed with us that this order was refused by the carrier resulting in us charging you the return processing fee. If you have any further questions please do not hesitate to reach out. Thank you" STAY FAR AWAY THIS COMPANY HAS TO MANY FEES!!!!!!!!!!!!!!