Return Scam I returned a watch. They initially attempted to claim the watch box was empty, then claimed we sent back the incorrect watch. They will attempt to scam you out of paying for your returns. Don't buy anything from this dishonest company.

WARNING - DO NOT BUY WARNING: Breda is desperate for customer and will do anything to retain the money you give them. I bought a watch, it arrived completely ruined. Their CS team wanted me to pay for return shipping despite sending me a ruined watch (?!?!), and when they finally sent me a return label they charged me a 60 usd dollar processing fee (?!?! x2). Also, the team takes 5 days to reply to each communication, and sometimes doesn't reply at all (three times I had to follow up to get a reply). It seems they take time in the hopes you forget about it and they can keep your money. BAD BAD BAD

Forever Breda customer I ordered a watch I saw through an Insta ad and couldn't be happier. Had a quick hiccup with my shipping address but got it taken care with their customer service team—super quick!

HORRIBLE CUSTOMER SERVICE HORRIBLE CUSTOMER SERVICE! They are impossible to get in touch with. They did help with my shipping cost and price adjustment. However, you have to be a pain in the butt for a response. They are charging me for a return label I did not use—horrible customer support. The watches are not worth dealing with service like this. Update: The company did reach out about the policy for refusal of the package, and I completely understand the fee now. However, this could have been solved earlier if they had phone support. They also told me that the fee was a return fee, not a refusal fee. HERE IS THE EMAIL "So after reaching out to our fulfillment team, they confirmed with us that this order was refused by the carrier resulting in us charging you the return processing fee. If you have any further questions please do not hesitate to reach out. Thank you" STAY FAR AWAY THIS COMPANY HAS TO MANY FEES!!!!!!!!!!!!!!

Don’t buy the pulse Watch I am very dissatisfied with the product, it is simply extremely poorly implemented technically. You can't read the time, the movement should have jumped around or flip (not a native speaker), instead of turning, the numbers are usually not completely visible and barely recognizable. Even when visible, they are so small that you can hardly read anything. So it has to be a perfect light situation, takes time to encode the display + your eyes and Vision have to be absolutely perfect to get the Chance to read the time. Due to the high postage, the high customs costs and the inexplicably high processing fees for a return, it is not worth sending it back (at least from Germany). Customer feedback is not responded to in an accommodating manner. Poor service, poor product, a miserable customer experience overall. The Design is nice tho. If you want to have a bracelet, go for it, if you want a watch that can tell the time: stay away from the pulse.