Poor quality material and craftsmanship I have bought the backpack on the bases of a) family bussiness as a seller b) alleged quality. When I received the product it is quite obvious that this is a cheap product with low quality stitching and material. No quality control what so ever. My suspicion is that the actual manufacturing is subcontracted to third part with no actual control from the business. Their website is deceitful and I guess this is a trend now. I will be more careful next time. Disappointed

No customer service; backpack not received Nine days after our shipping tracking shows that our backpack cleared customs, it is still stuck somewhere in Los Angeles. Their customer service is nonexistent – when you ask what is going on, you get a template response with a non-functioning, phone number, or a recording that sends you back to the same system that didn’t provide an answer in the first place. This is not a trustworthy company.

5 stars from us Great communication, fast delivery and a quality product. Better than expected and my children are enjoying discovering all the extra pockets inside. A real Mary Poppins backpack! Perfect for our family. Water-proof lined is another thoughtful touch which has already avoided me hassle after a drink spill. Wouldn’t hesitate to recommend this company/product.

Super yellow, water proof and packable The bag came quickly and without fuss. The quality itself is excellent, very water resistant for my commute in Melbourne. I love the colour; super bright and obvious, you can always pick me out from the crowd. And it holds at least a week's worth of groceries at a time which is brilliant.

Fraudulent company … My daughter asked for a Windsor backpack from More than a Backpack. They charged my card $59.99 on 12/8/23. As of today, 12/31/23, my item has not been received. I sent numerous emails trying to inquire, no response. There's no customer service telephone number. DO NOT ORDER FROM THIS COMPANY. They are not creditable. My bank is refunding my money and sending me a new card. The shipping information is in Chinese for a week, and then it has the package in Elk Village, Los Angeles then Indianapolis. No movement since 12/25/23. Lesson learned.