More than a Backpack

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3.10
Based on 20 Reviews

5

45.00%

4

10.00%

3

0.00%

2

0.00%

1

45.00%
About More than a Backpack

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Kaitlin Mondello
GB

Excellent customer service and product Excellent customer service and products! Customer service was personalized, prompt and so helpful. They will make sure you get a great bag that works for you!

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romeny roka
CH

Cat Backpack- Not a good product, not worth the money I ordered a cat back pack. I didn't receive an email confirming my purchase or any follow up email about delivery or anything else. I emailed the company 3 times in their email address as well as the website with no response and I was ready to give up thinking I lost my money. I finally go an email the day I received the package saying I should have the package now. The back pack was just ok the plastic front came in dented and the straps too short. The bottom of the bag could be more secure as I use it for a 4 month kitten and its already drooping at the bottom and pad that is meant to secure it is not fixable as there is no velcro to stick it.

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Sydney
GB

Savior Complex 1. I payed for quicker shipping 2. My order was sent out after the shipping time frame posted on your website 3. The order never arrived to my residence 4. I have repeatedly asked for this issue to be resolved, with no assistance. This all feels like a scam. Buyer beware. EDIT: The response here from this company is misleading. They have replied, but have been dismissive, unhelpful, and continue to avoid any potential solution to rectify a situation. To deny the reality of poor business practices and customer service is extremely misleading. By all mean More Than A Back, if you want to continue to make illegitimate responses here, we can discuss in more detail publicly.

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Lexi
GB

Excellent quality bag I ordered the waterproof fashion stroller diaper bag in blue and I love it. I get so many compliments about it, stunning colour and a great quality bag. It’s also the perfect size for a day out with two young kids with different compartments and zip pockets making it really convenient. It also arrived really quickly too! I would definitely recommend.

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Sara Larson
GB

SCAM!! Do NOT use!! Ordered a backpack for my son for Christmas. Still haven't received anything and tracking information stopped 12/26/23. I paid $55 for nothing and my son didn't get one of his Christmas gifts-VERY disappointed in this scam company,!!!

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