Excellent customer service and product Excellent customer service and products! Customer service was personalized, prompt and so helpful. They will make sure you get a great bag that works for you!

Waterproof Mochilas School Backpack is perfect for university students! I got the waterproof mochilas school backpack, and it is PERFECT for a university student. It has so many pockets that can store several things that you will need throughout the day. The backpack fits my laptop and my iPad and several notebooks. The straps are very comfortable for walking up hills from lecture to lecture. What seals the deal for me is that it is waterproof. This is my everyday university backpack!

5 stars from us Great communication, fast delivery and a quality product. Better than expected and my children are enjoying discovering all the extra pockets inside. A real Mary Poppins backpack! Perfect for our family. Water-proof lined is another thoughtful touch which has already avoided me hassle after a drink spill. Wouldn’t hesitate to recommend this company/product.

No customer service; backpack not received Nine days after our shipping tracking shows that our backpack cleared customs, it is still stuck somewhere in Los Angeles. Their customer service is nonexistent – when you ask what is going on, you get a template response with a non-functioning, phone number, or a recording that sends you back to the same system that didn’t provide an answer in the first place. This is not a trustworthy company.

Great backpack purse This backpack purse is the perfect size. It's big enough to carry all of the necessities, including a lightweight sweater, without being bulky. Easy to organize with many pockets inside and out. The faux leather looks great and the rain rolls right off. I docked it one star because the snap underneath the main flap that secures the bag closed fell off the first time I opened it (literally). This now puts more tension on the outside clasp, which already has a history of being the weak point on this bag according to other reviews I've read.