More than a Backpack

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3.10
Based on 20 Reviews

5

45.00%

4

10.00%

3

0.00%

2

0.00%

1

45.00%
About More than a Backpack

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Rhonda F.
GB

Not a reputable company. No one answers inquiries via emails about where my order is. The tracking has not been updated since 12/26/23. I ordered a backpack for my husband on 12/16/23 and it has never arrived. This company should be shut down and penalized for what appears to be nothing more than a scam.

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romeny roka
CH

Cat Backpack- Not a good product, not worth the money I ordered a cat back pack. I didn't receive an email confirming my purchase or any follow up email about delivery or anything else. I emailed the company 3 times in their email address as well as the website with no response and I was ready to give up thinking I lost my money. I finally go an email the day I received the package saying I should have the package now. The back pack was just ok the plastic front came in dented and the straps too short. The bottom of the bag could be more secure as I use it for a 4 month kitten and its already drooping at the bottom and pad that is meant to secure it is not fixable as there is no velcro to stick it.

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Sydney
GB

Savior Complex 1. I payed for quicker shipping 2. My order was sent out after the shipping time frame posted on your website 3. The order never arrived to my residence 4. I have repeatedly asked for this issue to be resolved, with no assistance. This all feels like a scam. Buyer beware. EDIT: The response here from this company is misleading. They have replied, but have been dismissive, unhelpful, and continue to avoid any potential solution to rectify a situation. To deny the reality of poor business practices and customer service is extremely misleading. By all mean More Than A Back, if you want to continue to make illegitimate responses here, we can discuss in more detail publicly.

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ria
AU

Good backpacks! I've bought two backpacks from them- they feel a little flimsy because the material is thin but are surprisingly high quality and waterproof. My brother has the Mochilas school backpack which is extremely spacious. He regularly throws his around everywhere and the bag is still in great shape.

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Sophie
GB

5 stars from us Great communication, fast delivery and a quality product. Better than expected and my children are enjoying discovering all the extra pockets inside. A real Mary Poppins backpack! Perfect for our family. Water-proof lined is another thoughtful touch which has already avoided me hassle after a drink spill. Wouldn’t hesitate to recommend this company/product.

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