Cat Backpack- Not a good product, not worth the money I ordered a cat back pack. I didn't receive an email confirming my purchase or any follow up email about delivery or anything else. I emailed the company 3 times in their email address as well as the website with no response and I was ready to give up thinking I lost my money. I finally go an email the day I received the package saying I should have the package now. The back pack was just ok the plastic front came in dented and the straps too short. The bottom of the bag could be more secure as I use it for a 4 month kitten and its already drooping at the bottom and pad that is meant to secure it is not fixable as there is no velcro to stick it.

Great backpack purse This backpack purse is the perfect size. It's big enough to carry all of the necessities, including a lightweight sweater, without being bulky. Easy to organize with many pockets inside and out. The faux leather looks great and the rain rolls right off. I docked it one star because the snap underneath the main flap that secures the bag closed fell off the first time I opened it (literally). This now puts more tension on the outside clasp, which already has a history of being the weak point on this bag according to other reviews I've read.

No customer service; backpack not received Nine days after our shipping tracking shows that our backpack cleared customs, it is still stuck somewhere in Los Angeles. Their customer service is nonexistent – when you ask what is going on, you get a template response with a non-functioning, phone number, or a recording that sends you back to the same system that didn’t provide an answer in the first place. This is not a trustworthy company.

Great backpack Great backpack, especially for the price. Not the best quality materials, made in china, but certainly worth it for what you pay, incredible value. Lots of compartments for organizing, good space and very comfortable to wear. Looks great too! Love the waxed cotton

Excellent customer service and product Excellent customer service and products! Customer service was personalized, prompt and so helpful. They will make sure you get a great bag that works for you!