Excellent customer service and product Excellent customer service and products! Customer service was personalized, prompt and so helpful. They will make sure you get a great bag that works for you!

Super yellow, water proof and packable The bag came quickly and without fuss. The quality itself is excellent, very water resistant for my commute in Melbourne. I love the colour; super bright and obvious, you can always pick me out from the crowd. And it holds at least a week's worth of groceries at a time which is brilliant.

Excellent quality bag I ordered the waterproof fashion stroller diaper bag in blue and I love it. I get so many compliments about it, stunning colour and a great quality bag. It’s also the perfect size for a day out with two young kids with different compartments and zip pockets making it really convenient. It also arrived really quickly too! I would definitely recommend.

Savior Complex 1. I payed for quicker shipping 2. My order was sent out after the shipping time frame posted on your website 3. The order never arrived to my residence 4. I have repeatedly asked for this issue to be resolved, with no assistance. This all feels like a scam. Buyer beware. EDIT: The response here from this company is misleading. They have replied, but have been dismissive, unhelpful, and continue to avoid any potential solution to rectify a situation. To deny the reality of poor business practices and customer service is extremely misleading. By all mean More Than A Back, if you want to continue to make illegitimate responses here, we can discuss in more detail publicly.

More Than a Backpack = Scam I highly recommend not buying anything from this shop. I bought a vegan leather backpack and it’s horrendous quality. It was $65- and the straps started ripping within a few days, the inside lining and pocket is cheap plastic and the stitching is poorly done. The bag is nothing like the photo. So disappointed. I was offered a partial refund or a new bag, and now after a few emails they’re not responding. Do not buy from this company, absolute scam.