No customer service; backpack not received Nine days after our shipping tracking shows that our backpack cleared customs, it is still stuck somewhere in Los Angeles. Their customer service is nonexistent – when you ask what is going on, you get a template response with a non-functioning, phone number, or a recording that sends you back to the same system that didn’t provide an answer in the first place. This is not a trustworthy company.

Good backpacks! I've bought two backpacks from them- they feel a little flimsy because the material is thin but are surprisingly high quality and waterproof. My brother has the Mochilas school backpack which is extremely spacious. He regularly throws his around everywhere and the bag is still in great shape.

Excellent quality bag I ordered the waterproof fashion stroller diaper bag in blue and I love it. I get so many compliments about it, stunning colour and a great quality bag. It’s also the perfect size for a day out with two young kids with different compartments and zip pockets making it really convenient. It also arrived really quickly too! I would definitely recommend.

Excellent customer service and product Excellent customer service and products! Customer service was personalized, prompt and so helpful. They will make sure you get a great bag that works for you!

First of all it took forever to be… First of all it took forever to be received after purchase. The color of the purse looks nothing like the picture.