Pretty bags at a decent price The bags are very nice. I’ve had my cross body bag for over half a year and it’s held up very well considering the price and daily use. A little wear on the edges, which is expected, but the hardware and the body of the bag still look new. I get tons of compliments on it and the faux leather looks nice. This brand makes nice bags that will likely need to be replaced more frequently than a high quality, expensive purses but if you’re someone who likes to have multiple bags or switch bags every year or two then these bags will work great for you!

Terrible customer service I ordered a bag against my better judgement and it got stuck at the border “apparently”. Zero way to contact the shipper (no contact info on shippers website, not contact info for shipper in Ecosusi’s we site), zero response from the company to my emails. The phone number on Ecosusi’s website goes nowhere. I then went back and looked at their insta posts and there are lots of complaints about poor customer service and no responses from the company. These bags are cute, but this company doesn’t give a F about its customers. Don’t bother. Its been two months, still nothing. I’ve contacted my bank and put a complaint in.

Do not buy!!!!! The bag is lovely and unique on first look but the quality is awful! Very cheaply made. The main zip and internal pocket zip do not work! The button fastners also do not stay shut even with nothing in the bag. I contact the company to return the item for a refund and had a reply straight away asking for photographs and a code. I sent these straight back and have heard nothing since(one week later) I have emailed 3 more times and have been ignored. I have now taken this further with PayPal for a full refund . Do not buy from this company! Their products look better on the website than in real life and customer service is non existent and shocking!

Really satisfied with my order The bag was expected exactly like I wanted, it was packaged even better than I expected with really sturdy plastic type of packaging. It also arrived a lot faster than I anticipated and when it came I was so happy with the quality. Even though some people complain about the price it's totally worth it!

Amazing bags, great service I ordered 2 bags from their website - I already owned an ecosusi bought on amazon, but they don't have all their models so I decided to buy directly from the website, which I rarely do. The bags are amazingly manufactured, and they delivered in perfect time (I live in Italy). Now I own three super cool non-leather bags :) and everyone asks me where I bought them. Super happy client. I will try to order directly from manufacturers more often in the future!