Priya M.
GBI do love this bag I bought this bag on kickstarter and I love it! best for travel, daily commuting etc. Unfortunately the original bag I bought was stolen on my travels and lucky Wool and Oak had a sale which allowed me to replace my original bag. Unfortunately this one isn't quite the same quality as the first - the zips are a bit stiffer, the opening is a bit longer so its harder to close and the leather doesn't seem to be the same (but then again my original is gone so I can't compare accurately) but all in all I love this bag just disappointed the quality has dropped? thanks!
Adam Kostman
GB5 Stars for Wool & Oak!!! I'm a huge fan of Wool & Oak and the products they make. I purchased the Voyager Set years ago when it ran on Kickstarter, and I use it for all my travels to this day. The set still looks new, and I regularly get compliments on my luggage. More recently, I purchased the Wings backpack for day-to-day use. The bag is incredibly light and functional and holds up great to daily wear and tear. I'm looking forward to the next Wool & Oak launch and will certainly be purchasing more bags from the company in the future.
David M.
GBRepeat customer. Excellent luggage that’s aged very well. I purchased the original duffle on kickstarter. I was pleased with the quality and price. When they launched the voyager set, I purchased a machine color (different texture). I use their Pro backpack daily, for several years. It’s held up increasingly well. I’m packing for a trip (first international in three years). The bags still look great, though my daily backpack is showing it’s use. I would purchase again, but their store seems to be out of stock.
Ryan
GBThe company is a fraud The company is a fraud, at least in violation of US Law. We ordered based on an ad for delivery on or about Christmas 2023. The product is delayed with ever more creative excuses and has still not been delivered as of April 2024. The product should have been delivered within 30 days, as no expectation was set. And US Law states that we are to be given the opportunity to cancel with full refund at each of these delays, however the company refuses to do this stating their policy is no refund or cancellation after five days.
Helen Anastasiou
GBPlease dont be fooled. BE WARNED I am like everyone else who has put a 1 star rating. I totally agree with everyone's poor reviews. This company has been dissapointing from the second email i recieved with a delay of delivery. My order was put in April 2023 supposed to be with me in march 2024 . No delivery no information other than more delays. I contacted WoolandOak expressing my concern and as they hadn't fulfill there contract I wanted to cancel the order. I was told the cancellation policy only gave me a window of 2weeks to cancel from the first order date. If you know your retail consumers policy this is incorrect if they haven't fulfilled their side of the contract. So I didnt bother to respond but I have raised a disturb with my credit company. It's a real shame as the product looks fantastic but I do feel that it is a scam. Please don't buy from this company and do read all the negative reviews and be warned.