It is B-E-A-utiful I am in complete love with my bag. I chose the black leather, and I use it everyday for school. It holds all of the essentials, and is incredibly beautiful. It is elegant, stylish, and overall perfect. The only little quirk I have is that the bag itself sometimes have a few problems with keeping the structure. It is nothing that a jacket inside the bag, or a pull on the ends of the seams cannot fix. So overall amazing. I love W&O, and have heard about them a few years before finally buying a bag. So, new favourite bag company.

Supportive and high quality products My experience with their product and their support is great. They supported me very lovely when I had an issue with the delivery of my order. Products are excellent! 5 stars for support and product

Placed a pre-order October25th with ETA… Placed a pre-order October25th with ETA of January. Followed up, then was told February. Followed up again, was told March and finally followed up again today and was told end of April. Charged my card $470 in October and still have no product on January 26. Told them I'd like to cancel since they couldn't fulfill the order in timeframe promised and I was told I could not cancel. Seems like a common practice of this company. Extremely disappointing as it looks like it could be a really nice bag if it's every received.

I do love this bag I bought this bag on kickstarter and I love it! best for travel, daily commuting etc. Unfortunately the original bag I bought was stolen on my travels and lucky Wool and Oak had a sale which allowed me to replace my original bag. Unfortunately this one isn't quite the same quality as the first - the zips are a bit stiffer, the opening is a bit longer so its harder to close and the leather doesn't seem to be the same (but then again my original is gone so I can't compare accurately) but all in all I love this bag just disappointed the quality has dropped? thanks!

The company is a fraud The company is a fraud, at least in violation of US Law. We ordered based on an ad for delivery on or about Christmas 2023. The product is delayed with ever more creative excuses and has still not been delivered as of April 2024. The product should have been delivered within 30 days, as no expectation was set. And US Law states that we are to be given the opportunity to cancel with full refund at each of these delays, however the company refuses to do this stating their policy is no refund or cancellation after five days.