Matthew Leary
GBBUYER BEWARE Buyer beware. I would not buy anything from this company. I have been waiting over 7 months for my product and haven’t received it even thought they charged my credit card. Make sure you read the fine print as pre-order items cannot be cancelled after 5 days. They also refuse to provide a phone number. There are very similar products available that are much less expensive.
PB
ATbest costumer service ever I am very excited about my new Wool and oak bag. Unfortunately something didn't work out with my delivery and the Wool and Oal team helped me immediately, were very supportive and accommodating! I have rarely experienced such good customer support. Mistakes happen, but how they are dealt with is the great art - thank you again!
David M.
GBRepeat customer. Excellent luggage that’s aged very well. I purchased the original duffle on kickstarter. I was pleased with the quality and price. When they launched the voyager set, I purchased a machine color (different texture). I use their Pro backpack daily, for several years. It’s held up increasingly well. I’m packing for a trip (first international in three years). The bags still look great, though my daily backpack is showing it’s use. I would purchase again, but their store seems to be out of stock.
Kathryn D.
GBGreat set I've only had a chance to use the daily backpack, but everything feels very well made and high quality. I originally wanted it in smooth leather, but I can see how the pebbled finish might be a bit sturdier to prevent large marks.
Priya M.
GBI do love this bag I bought this bag on kickstarter and I love it! best for travel, daily commuting etc. Unfortunately the original bag I bought was stolen on my travels and lucky Wool and Oak had a sale which allowed me to replace my original bag. Unfortunately this one isn't quite the same quality as the first - the zips are a bit stiffer, the opening is a bit longer so its harder to close and the leather doesn't seem to be the same (but then again my original is gone so I can't compare accurately) but all in all I love this bag just disappointed the quality has dropped? thanks!