The company is a fraud The company is a fraud, at least in violation of US Law. We ordered based on an ad for delivery on or about Christmas 2023. The product is delayed with ever more creative excuses and has still not been delivered as of April 2024. The product should have been delivered within 30 days, as no expectation was set. And US Law states that we are to be given the opportunity to cancel with full refund at each of these delays, however the company refuses to do this stating their policy is no refund or cancellation after five days.

Wool & Oak - 5 star SCAMMERS I purchased a handbag February 2023. Over more than 12 months I have received varying stories why I have not received it - colour not available, coming from India, colour not available due to heat in India, bag was sent but lost in transit, what other colour would I like, sorry we only have this colour available ... Now my emails are not being responded to, webs claims order is fulfilled - no date no tracking number etc. WhenI look on their website I see that that particular bag is longer being advertised. Wish I could give 0 stars.

Great set I've only had a chance to use the daily backpack, but everything feels very well made and high quality. I originally wanted it in smooth leather, but I can see how the pebbled finish might be a bit sturdier to prevent large marks.

Delayed due to a cyclone in China? Scam or Incompetence? They keep pushing out my delivery date, latest is due to cyclone in China? I ordered in Oct 2023 for a Feb 2024 delivery. They moved it to April, now July? All the positive reviews on their site are from 2019? I think this is either a scam, or an extremely poorly run start up. Not sure what is worse, being a scam or being incompetent.

5 Stars for Wool & Oak!!! I'm a huge fan of Wool & Oak and the products they make. I purchased the Voyager Set years ago when it ran on Kickstarter, and I use it for all my travels to this day. The set still looks new, and I regularly get compliments on my luggage. More recently, I purchased the Wings backpack for day-to-day use. The bag is incredibly light and functional and holds up great to daily wear and tear. I'm looking forward to the next Wool & Oak launch and will certainly be purchasing more bags from the company in the future.