It is B-E-A-utiful I am in complete love with my bag. I chose the black leather, and I use it everyday for school. It holds all of the essentials, and is incredibly beautiful. It is elegant, stylish, and overall perfect. The only little quirk I have is that the bag itself sometimes have a few problems with keeping the structure. It is nothing that a jacket inside the bag, or a pull on the ends of the seams cannot fix. So overall amazing. I love W&O, and have heard about them a few years before finally buying a bag. So, new favourite bag company.

Delayed due to a cyclone in China? Scam or Incompetence? They keep pushing out my delivery date, latest is due to cyclone in China? I ordered in Oct 2023 for a Feb 2024 delivery. They moved it to April, now July? All the positive reviews on their site are from 2019? I think this is either a scam, or an extremely poorly run start up. Not sure what is worse, being a scam or being incompetent.

Company does not provide customer service… This company does not respond to emails and doesn’t follow through on their commitments. Clearly they like getting bad reviews because they are crooks. Don’t do business with this company. They will take your money but won’t deliver a product. They have had my money for almost 5 months. This was to be my son’s 30th birthday gift. So much for that. Stay away

Placed a pre-order October25th with ETA… Placed a pre-order October25th with ETA of January. Followed up, then was told February. Followed up again, was told March and finally followed up again today and was told end of April. Charged my card $470 in October and still have no product on January 26. Told them I'd like to cancel since they couldn't fulfill the order in timeframe promised and I was told I could not cancel. Seems like a common practice of this company. Extremely disappointing as it looks like it could be a really nice bag if it's every received.

The company is a fraud The company is a fraud, at least in violation of US Law. We ordered based on an ad for delivery on or about Christmas 2023. The product is delayed with ever more creative excuses and has still not been delivered as of April 2024. The product should have been delivered within 30 days, as no expectation was set. And US Law states that we are to be given the opportunity to cancel with full refund at each of these delays, however the company refuses to do this stating their policy is no refund or cancellation after five days.