best costumer service ever I am very excited about my new Wool and oak bag. Unfortunately something didn't work out with my delivery and the Wool and Oal team helped me immediately, were very supportive and accommodating! I have rarely experienced such good customer support. Mistakes happen, but how they are dealt with is the great art - thank you again!

It is B-E-A-utiful I am in complete love with my bag. I chose the black leather, and I use it everyday for school. It holds all of the essentials, and is incredibly beautiful. It is elegant, stylish, and overall perfect. The only little quirk I have is that the bag itself sometimes have a few problems with keeping the structure. It is nothing that a jacket inside the bag, or a pull on the ends of the seams cannot fix. So overall amazing. I love W&O, and have heard about them a few years before finally buying a bag. So, new favourite bag company.

Wool & Oak - 5 star SCAMMERS I purchased a handbag February 2023. Over more than 12 months I have received varying stories why I have not received it - colour not available, coming from India, colour not available due to heat in India, bag was sent but lost in transit, what other colour would I like, sorry we only have this colour available ... Now my emails are not being responded to, webs claims order is fulfilled - no date no tracking number etc. WhenI look on their website I see that that particular bag is longer being advertised. Wish I could give 0 stars.

5 Stars for Wool & Oak!!! I'm a huge fan of Wool & Oak and the products they make. I purchased the Voyager Set years ago when it ran on Kickstarter, and I use it for all my travels to this day. The set still looks new, and I regularly get compliments on my luggage. More recently, I purchased the Wings backpack for day-to-day use. The bag is incredibly light and functional and holds up great to daily wear and tear. I'm looking forward to the next Wool & Oak launch and will certainly be purchasing more bags from the company in the future.

this is a scam this is a scam! do not buy in this online store! I was scammed for $600. preorder is actually a scam and you won't get anything. edit: don't lie. my order was supposed to be delivered by March at the latest. it was supposed to be a birthday present. give me my money back