Deceptive Company First of all, I have never felt the need to write a negative review about any company until now. If you are thinking of purchasing from this company, please read all the painful reviews and run! I did not read their reviews and regretfully placed an order and paid in full for the Nova bag in January 2024 as a birthday gift. After multiple emails to inquire of a delivery date went unanswered, I felt something is not right and cancelled the order on 2/8/24. The company then communicated with a refusal to my order cancellation. Since I never received the bag, I contacted Visa to open a dispute for the charge. Again, it went unanswered until April 2nd, when Wool&Oak claimed that they send the bag out on 3/23/24 (more than a month after my cancellation), which is a total lie since I have not received anything from them as of 4/20/24! Visa notified me of their claim and I requested proof of a shipping document which they have yet to provide. Wool&Oak is a shady company with deceptive trade practices. Please beware.

Wool & Oak - 5 star SCAMMERS I purchased a handbag February 2023. Over more than 12 months I have received varying stories why I have not received it - colour not available, coming from India, colour not available due to heat in India, bag was sent but lost in transit, what other colour would I like, sorry we only have this colour available ... Now my emails are not being responded to, webs claims order is fulfilled - no date no tracking number etc. WhenI look on their website I see that that particular bag is longer being advertised. Wish I could give 0 stars.

It is B-E-A-utiful I am in complete love with my bag. I chose the black leather, and I use it everyday for school. It holds all of the essentials, and is incredibly beautiful. It is elegant, stylish, and overall perfect. The only little quirk I have is that the bag itself sometimes have a few problems with keeping the structure. It is nothing that a jacket inside the bag, or a pull on the ends of the seams cannot fix. So overall amazing. I love W&O, and have heard about them a few years before finally buying a bag. So, new favourite bag company.

this is a scam this is a scam! do not buy in this online store! I was scammed for $600. preorder is actually a scam and you won't get anything. edit: don't lie. my order was supposed to be delivered by March at the latest. it was supposed to be a birthday present. give me my money back

The company is a fraud The company is a fraud, at least in violation of US Law. We ordered based on an ad for delivery on or about Christmas 2023. The product is delayed with ever more creative excuses and has still not been delivered as of April 2024. The product should have been delivered within 30 days, as no expectation was set. And US Law states that we are to be given the opportunity to cancel with full refund at each of these delays, however the company refuses to do this stating their policy is no refund or cancellation after five days.