Cute boots, terrible customer service Cute boots but terrible customer service. You have to email in order to initiate a return and I have emailed 3 times over 2 weeks and heard nothing back. I need to return them and get a nice size I’m time for an event coming up. Very frustrating.

A Positive Experience I was being sent various emails updating me on various styles of shoes. Several looked very interesting. I finally saw one style that really caught my eye. I decided to purchase it. I went to the website, checked the size guide and chose the shoe to buy. I do not feel swamped with notifications. I feel that they are keeping me abreast of available styles and keep me informed of what is available.

Cancellation I ordered a pair of shoes and I got an email that my order was confirmed. Less than 24hrs later,I'm getting an email that my order was canceled without giving me any reason and my money not refunded yet,talking about they'll let me know when my money will be refunded. If you're canceling an order,shouldn't my refund be immediate??? I really wish I had read the reviews before ordering.

Ordering made simple It was very easy to Order and since it was my first order ever from this company I received a 10.00 discount ,and they added it right away so different from others, you have to look at your email and give a code they applied directly for me no work for me I was very impressed 👍

Ordered and paid and they don't deliver as promised on their website Ordered shoes because they said on the website it would take 5 till 7 days to delivery.. I ordered three weeks ago. A lot of spammy discount mails but no explanation why they don't deliver as promised... Better not to order here if you need your shoes for a special occasion. If I see the many 1 star reviews, I get nervous....