VIDA

9th St 145, 94103, San Francisco, United States
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2.05
Based on 20 Reviews

5

15.00%

4

5.00%

3

5.00%

2

20.00%

1

55.00%
About VIDA

Shop clothing, accessories and home decor designed by independent artists and manufactured responsibly. Every VIDA purchase gives the gift of education to our global makers and their communities.

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Samantha Dobra
US

please email me back. Masks came fairly quickly (compared to other reviews on here), but COVID vaccine protectors are at standstill. Don’t need them now, as I purchased them in July in anticipation to a trip we are taking next week. They won’t cancel the order or refund, even though it hasn’t shipped. The website said and still says that they will ship within 1-3 business days. It’s been 20 business days. Just update your website accordingly so you stop scamming people. Also - if you are copying and pasting your canned reply, don’t bother…just email me back.

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Brandon Dudley
US

Used to be great I ordered masks from them last year and was great. My gf did as well and it was amazing. I ordered masks in July 27th still haven’t received anything. This is especially frustrating since it said they were in stock. I paid for two day shipping and I’m still here without any masks. Truly frustrating customer service but no notification or follow up regarding delays considering product was “in stock”….

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Brian RT
US

Scam Outfit - Beware This company is run by con artists. After taking your order and money, and despite paying for expedited overnight shipping, my order of masks have not arrived. It has now been 2 weeks since my order. Customer support gives canned responses when contacted, citing shipping delays with USPS. That is completely inaccurate as I have received many other orders from other companies via USPS in a timely fashion.

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Ellen L
US

Ill fitting and poor quality Based on other reviews I was expecting excellent quality masks but was very disappointed. Even after nose and ear adjustments the fit was poor with gaps at the sides and lower portions. One of the plastic ear piece stoppers fell off during the first wearing. I gave this two stars instead of one because the fabric was good quality and shipping was prompt.

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Susanne Folster
US

Beautiful scarf! I purchased a beautiful hand painted scarf. The colors were as vibrant as the photo depicted and the material was nice quality. I was extremely pleased with it! It took a little long to arrive but that was communicated up front since it was traveling from afar and it definitely arrived within the expected time and was most definitely worth the wait! I ordered as a gift and can't wait to purchase another!

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