Do not buy Joules Wellingtons I second the review just left by another disappointed customer regarding Joules Wellingtons..DO NOT BUY!! I bought mine directly from Joules and they did not even last a year before both boots split…one split being so big that you could see my sock underneath.As I reported it literally days after I had them for a year..I was told they were not under warranty and was offered a £10 voucher as a good will gesture. Granted, I bought them in the Joules sale but regardless, Wellingtons should not split when less than a year old…very substandard quality for what I held as a quality company.

Have just purchased the wilcote… Have just purchased the wilcote tan/brown waterproof padded coat and I am absolutely thrilled with it, excellent quality as expected from joules and this coat fits perfectly...Very Happy customer 😊

Avoid like the plague If you value your sanity give this company a miss, they are an absolute shambles. Not once have they delivered on time. Their customer service is non-existent. Go elsewhere and save yourself the time and hassle of being messed about by Joules. There’s a good reason they went bust and only have 2 stars.

Poor quality items I bought some jeans which have worn out after a year - I’d expect them to be more durable and last longer (especially as I have several pairs and don’t wear them that much). Unhelpful customer service people at Joules not offering to assist in any way, despite a disappointing quality product.

Foxton Wellies After complaining to joules directly about 6 week old faulty wellies their initial response was poor saying it wasn't a manufacturing fault & there was nothing they could do. I then wrote a review on here explaining my disappointment with Joules to which the they did respond promptly & effectively by sending me a gift card for the full amount that the wellies cost. So I would like to thank Joules for rectifying my issues. Clare Mellors