Absolutely love Joules clothing! Absolutely love Joules clothing. My absolute favourite is my green packaway raincoat which is the best coat I’ve ever had! It’s completely waterproof, stylish, breathable & I get so many compliments when I wear it. A lot of my wardrobe is Joules, I’m a huge fan! They always have everything on offer too & delivery is always fast. They offer easy return options as well.

DO NOT BUY WELLIES Wellies have developed a bump in the inside sole part making them impossible to wear! Only been worn 4 times! Joules offer no aftercare or decent service as it falls just out of their 12 month warranty. Who wears wellies all year round though? DO NOT BUY FROM JOULES. Addit post joules reply: I have already sent your team a message with photos showing the the fault is clearly not a consumer one, and how unworn the wellies are, but I have been told that nothing can be done as it is just outside of the measly one year warranty you provide on a product that is certainly not used all year round anyway. I will re send this information again to the suggested e mail but I expect yet another pitiful response. Shame on joules, whom I thought was a genuine decent company.

I purchased some navy field wellies… I purchased some navy field wellies December 2022 to stock up as i thought Joules was closing down i have only just started wearing these wellies over the christmas period and already one is leaking , my foot was soaking after wearing them yesterday i have sent pictures showing that they have hardly been worn and the customer assistant agreed that she could see that. I have been offered a £10 voucher because they are just out of warranty which is not good enough as they should last longer than a few weeks! I am pleased to say i have now received a gift card for the amount i paid. Thank you Joules!

Avoid like the plague If you value your sanity give this company a miss, they are an absolute shambles. Not once have they delivered on time. Their customer service is non-existent. Go elsewhere and save yourself the time and hassle of being messed about by Joules. There’s a good reason they went bust and only have 2 stars.

Less than 3 months wear and already split in wellie My partner got me a pair of mid wellies for Christmas and the left boot has already split. Very disappointed with the quality of Joules wellies having really liked them in the past. Wont buy again.