I purchased a pair of women's… I purchased a pair of women's Wellington boots in December, and already they are split and letting in water. No help at all from joules as it's my fault for buying them from house of Fraser. I would consider this to be a manufacturing issue not to do with which shop they were purchased. Never but these, they are no longer quality.

My refund issue finally resolved Updated Review - I am pleased to say that after having trouble receiving my refund for a pink fair isle Charlotte Joules jumper, I received an email stating that Joules would do an investigation at their warehouse and now a further email stating I will receive my refund shortly. This is much better service. Thank you Joules

Absolutely love Joules clothing! Absolutely love Joules clothing. My absolute favourite is my green packaway raincoat which is the best coat I’ve ever had! It’s completely waterproof, stylish, breathable & I get so many compliments when I wear it. A lot of my wardrobe is Joules, I’m a huge fan! They always have everything on offer too & delivery is always fast. They offer easy return options as well.

Less than 3 months wear and already split in wellie My partner got me a pair of mid wellies for Christmas and the left boot has already split. Very disappointed with the quality of Joules wellies having really liked them in the past. Wont buy again.

Nice coat, swift delivery into store After reading all the recent terrible reviews I nearly didn't buy this coat, so when all went well I felt I should leave a well deserved positive review. I ordered the coat Sunday afternoon for delivery into my local Next store. Communication was good and the order was ready to collect by 12.35 on Monday. Collection was easy and the coat is exactly as I hoped it would be.