Foxton Wellies After complaining to joules directly about 6 week old faulty wellies their initial response was poor saying it wasn't a manufacturing fault & there was nothing they could do. I then wrote a review on here explaining my disappointment with Joules to which the they did respond promptly & effectively by sending me a gift card for the full amount that the wellies cost. So I would like to thank Joules for rectifying my issues. Clare Mellors

Joules field wellies Bought Joules field wellies 8 months ago. They only had light use and are now unusable as the lining has split and rolled up causing accute blisters. Contacted customer services who were not interested but after a poor review Joules came back to offer a full refund The product is still poor but customer services have redeemed themselves with a very friendly and prompt refund. Well done Joules!

Sadly Joules has gone very downhill… Sadly Joules has gone very downhill since it was taken over. Their website rarely has things in stock and no option to get emailed when it is back in stock you just have to keep checking - something I am doing less and less frequently! Their style has also changed a lot. They still have the polo style tops, and striped tops, but gone are the flowers, colours, bold prints and fun animal patterns and have become yet another bland high street store - if you can fine anything in stock. Very disappointed by the decline as it was a favourite store.

Absolutely love Joules clothing! Absolutely love Joules clothing. My absolute favourite is my green packaway raincoat which is the best coat I’ve ever had! It’s completely waterproof, stylish, breathable & I get so many compliments when I wear it. A lot of my wardrobe is Joules, I’m a huge fan! They always have everything on offer too & delivery is always fast. They offer easy return options as well.

Do not buy Joules Wellingtons I second the review just left by another disappointed customer regarding Joules Wellingtons..DO NOT BUY!! I bought mine directly from Joules and they did not even last a year before both boots split…one split being so big that you could see my sock underneath.As I reported it literally days after I had them for a year..I was told they were not under warranty and was offered a £10 voucher as a good will gesture. Granted, I bought them in the Joules sale but regardless, Wellingtons should not split when less than a year old…very substandard quality for what I held as a quality company.