Do not buy Joules Wellingtons I second the review just left by another disappointed customer regarding Joules Wellingtons..DO NOT BUY!! I bought mine directly from Joules and they did not even last a year before both boots split…one split being so big that you could see my sock underneath.As I reported it literally days after I had them for a year..I was told they were not under warranty and was offered a £10 voucher as a good will gesture. Granted, I bought them in the Joules sale but regardless, Wellingtons should not split when less than a year old…very substandard quality for what I held as a quality company.

Poor quality items I bought some jeans which have worn out after a year - I’d expect them to be more durable and last longer (especially as I have several pairs and don’t wear them that much). Unhelpful customer service people at Joules not offering to assist in any way, despite a disappointing quality product.

Foxton Wellies After complaining to joules directly about 6 week old faulty wellies their initial response was poor saying it wasn't a manufacturing fault & there was nothing they could do. I then wrote a review on here explaining my disappointment with Joules to which the they did respond promptly & effectively by sending me a gift card for the full amount that the wellies cost. So I would like to thank Joules for rectifying my issues. Clare Mellors

Nice coat, swift delivery into store After reading all the recent terrible reviews I nearly didn't buy this coat, so when all went well I felt I should leave a well deserved positive review. I ordered the coat Sunday afternoon for delivery into my local Next store. Communication was good and the order was ready to collect by 12.35 on Monday. Collection was easy and the coat is exactly as I hoped it would be.

Absolutely love Joules clothing! Absolutely love Joules clothing. My absolute favourite is my green packaway raincoat which is the best coat I’ve ever had! It’s completely waterproof, stylish, breathable & I get so many compliments when I wear it. A lot of my wardrobe is Joules, I’m a huge fan! They always have everything on offer too & delivery is always fast. They offer easy return options as well.