Avoid like the plague If you value your sanity give this company a miss, they are an absolute shambles. Not once have they delivered on time. Their customer service is non-existent. Go elsewhere and save yourself the time and hassle of being messed about by Joules. There’s a good reason they went bust and only have 2 stars.

DO NOT BUY WELLIES Wellies have developed a bump in the inside sole part making them impossible to wear! Only been worn 4 times! Joules offer no aftercare or decent service as it falls just out of their 12 month warranty. Who wears wellies all year round though? DO NOT BUY FROM JOULES. Addit post joules reply: I have already sent your team a message with photos showing the the fault is clearly not a consumer one, and how unworn the wellies are, but I have been told that nothing can be done as it is just outside of the measly one year warranty you provide on a product that is certainly not used all year round anyway. I will re send this information again to the suggested e mail but I expect yet another pitiful response. Shame on joules, whom I thought was a genuine decent company.

Poor quality I thought paying more for a t shirt would mean a better product but no, after about 3 washes it has faded and bobbled just like the cheap ones. Maybe the additional cost is for better design but what is the point if I cannot wear it any more? So disappointed. I love their bed linens, great design AND quality, and I have a fantastic bag from this brand, but will not buy their clothing again.

Have just purchased the wilcote… Have just purchased the wilcote tan/brown waterproof padded coat and I am absolutely thrilled with it, excellent quality as expected from joules and this coat fits perfectly...Very Happy customer 😊

Absolutely love Joules clothing! Absolutely love Joules clothing. My absolute favourite is my green packaway raincoat which is the best coat I’ve ever had! It’s completely waterproof, stylish, breathable & I get so many compliments when I wear it. A lot of my wardrobe is Joules, I’m a huge fan! They always have everything on offer too & delivery is always fast. They offer easy return options as well.