Foxton Wellies After complaining to joules directly about 6 week old faulty wellies their initial response was poor saying it wasn't a manufacturing fault & there was nothing they could do. I then wrote a review on here explaining my disappointment with Joules to which the they did respond promptly & effectively by sending me a gift card for the full amount that the wellies cost. So I would like to thank Joules for rectifying my issues. Clare Mellors

Joules field wellies Bought Joules field wellies 8 months ago. They only had light use and are now unusable as the lining has split and rolled up causing accute blisters. Contacted customer services who were not interested but after a poor review Joules came back to offer a full refund The product is still poor but customer services have redeemed themselves with a very friendly and prompt refund. Well done Joules!

Do not buy Joules Wellingtons I second the review just left by another disappointed customer regarding Joules Wellingtons..DO NOT BUY!! I bought mine directly from Joules and they did not even last a year before both boots split…one split being so big that you could see my sock underneath.As I reported it literally days after I had them for a year..I was told they were not under warranty and was offered a £10 voucher as a good will gesture. Granted, I bought them in the Joules sale but regardless, Wellingtons should not split when less than a year old…very substandard quality for what I held as a quality company.

Just pick up my delivery to Next,which… Just pick up my delivery to Next,which was so convenient.However l am very disappointed with the new Falmouth Rugby shirt as it is much bigger than previous rugby shirts purchases.The length is way longer and the sleeves also are much too long.Such a shame as otherwise it's is really well made and great quality.I also found l couldn"t review on Joules site.

Was given a purse as a gift Was given a purse as a gift, I've only had it 2 months and it's already started flaking, this morning the whole back compartment has just ripped off. It's such shoddy manufacturing. When I contacted Joules just now they basically said if I have no proof of purchase (umm it's a gift so no!) Then that's it really. I will never purchase anything from joules again, the quality and customer care had gone down hill dramatically. Surely as a faulty product the item should be replaced? I sent pictures so they could clearly see it's there's One customer lost Joules!