Jess Hamilton
GBThe company is a scam The company is a scam. I think preying upon incurable eye conditions and people desperation to see. Properly is disgusting. The slew of bogus reviews is disgusting, and the level of manipulation this company has gone to, to pull the will over your. Eyes is insane. Avoid this despicable company at all costs.
emily ellison
GBHad the most lovely experience with… Had the most lovely experience with these as a gift for a colourblind relative. They were so appreciated, highly recommend this as a Christmas or birthday gift. Really good price as well in my opinion
Aleksandra
RSMy colleague tried on his Enchroma… My colleague tried on his Enchroma glasses I bought to him and he's absolutely thrilled! He's been wandering around in awe for the last few hours, constantly saying 'wow' at everything he sees. It's such a life-changing moment for him. He has deutan color blindness, a type of color vision deficiency where red and green hues are difficult to distinguish. These glasses have been effective in enhancing red colors (also purple, pink, orange), making them more vivid and noticeable for him.
Тахир Мураев
UZThe company's terrible pricing policy The company's terrible pricing policy. 10 months ago I flew to Kuala Lumpur and bought glasses for $300. Today I flew to the city on business and decided to update the lenses, as there were scratches on them. Lens replacement costs $290. Are you serious??? Allegedly, they will be specially cut out for my frame. If I had known about their policy, I would not have bought these glasses a year ago. In fact, they don't change color much. If you want to but haven't bought it yet, it's better not to buy it. I don't understand their attitude to their clients. Instead of selling new glasses to your loyal audience in such an ugly way, it's better to give them privileges and we will be your ambassadors
David Hunt
GBReally bad customer support and returns Some of the worst customer support I've ever encountered - I've known my entire life I'm red weak, all red colours are really dark. Finally decided to try glasses and the Enchroma test said I was Deutranope (Green weak). These days the test says strong Protanope (Red weak), guess they fixed it. Not an expert so no way I could know they're different without a long search. I ordered the recommended Green weak glasses, they did nothing, looked up the terminology and decided to try for replacements as the test had made a mistake. Their customer support blocked me at every stage, took vast amounts of time to answer queries, stalled and told me it would cost more to return them than I'd paid for them (in the UK). This was in 2020 - but I tried talking to them again a few years later after Covid and got an equally bad response. The stupidly expensive glasses are sitting on a shelf unused. Maybe their Protanope glasses work great? But their customer support will avoid any kind of refund or exchange at all costs! Date was before earliest date I could enter on the site.