$400 glasses not delivered bad customer support! I bought a pair of colour blind correcting glasses which did not get delivered. When I raised this with their customer service team they informed me that UPS had contacted me for additional payment and I told UPS that I wanted my $400 glasses destroyed. I have asked for more details and their customer service team have not answered any of my emails.

Before you think about buying these… Before you think about buying these glasses, watch the videos on them as being a scam on youtube, they prove beyond a doubt that it is a scam! If you buy these you will be throwing your money away.

The company's terrible pricing policy The company's terrible pricing policy. 10 months ago I flew to Kuala Lumpur and bought glasses for $300. Today I flew to the city on business and decided to update the lenses, as there were scratches on them. Lens replacement costs $290. Are you serious??? Allegedly, they will be specially cut out for my frame. If I had known about their policy, I would not have bought these glasses a year ago. In fact, they don't change color much. If you want to but haven't bought it yet, it's better not to buy it. I don't understand their attitude to their clients. Instead of selling new glasses to your loyal audience in such an ugly way, it's better to give them privileges and we will be your ambassadors

These glasses are frickin awesome These glasses are frickin awesome! I don't know if my vision with them is the same as what a normal person has. But one thing will never be the same. They've been seeing colors all their life, so for them, what's the big deal. But I got my color vision at age 65. I will never cease to be awe-struck by the green of the trees, the reds, oranges and purples of flowers, the sunrises and sunsets. It's truley amazing.

Really bad customer support and returns Some of the worst customer support I've ever encountered - I've known my entire life I'm red weak, all red colours are really dark. Finally decided to try glasses and the Enchroma test said I was Deutranope (Green weak). These days the test says strong Protanope (Red weak), guess they fixed it. Not an expert so no way I could know they're different without a long search. I ordered the recommended Green weak glasses, they did nothing, looked up the terminology and decided to try for replacements as the test had made a mistake. Their customer support blocked me at every stage, took vast amounts of time to answer queries, stalled and told me it would cost more to return them than I'd paid for them (in the UK). This was in 2020 - but I tried talking to them again a few years later after Covid and got an equally bad response. The stupidly expensive glasses are sitting on a shelf unused. Maybe their Protanope glasses work great? But their customer support will avoid any kind of refund or exchange at all costs! Date was before earliest date I could enter on the site.