Jess Hamilton
GBThe company is a scam The company is a scam. I think preying upon incurable eye conditions and people desperation to see. Properly is disgusting. The slew of bogus reviews is disgusting, and the level of manipulation this company has gone to, to pull the will over your. Eyes is insane. Avoid this despicable company at all costs.
David Hunt
GBReally bad customer support and returns Some of the worst customer support I've ever encountered - I've known my entire life I'm red weak, all red colours are really dark. Finally decided to try glasses and the Enchroma test said I was Deutranope (Green weak). These days the test says strong Protanope (Red weak), guess they fixed it. Not an expert so no way I could know they're different without a long search. I ordered the recommended Green weak glasses, they did nothing, looked up the terminology and decided to try for replacements as the test had made a mistake. Their customer support blocked me at every stage, took vast amounts of time to answer queries, stalled and told me it would cost more to return them than I'd paid for them (in the UK). This was in 2020 - but I tried talking to them again a few years later after Covid and got an equally bad response. The stupidly expensive glasses are sitting on a shelf unused. Maybe their Protanope glasses work great? But their customer support will avoid any kind of refund or exchange at all costs! Date was before earliest date I could enter on the site.
Victoria Whitehouse
GBYou sell a premium product. Start acting like a premium brand!! If you are ordering from the UK you will be charged £25 for delivery and then have to pay 25% cost of your order at your door, which for me was an £85 kick in the metaphorical nuts. Oh and if you don't accept the package, you can't get a refund! So you just accept you have to pay over £100 for the physical delivery of a £270 product.... Great This has severely tainted my experience with Enchroma and their disregard for the end user. Enchroma, please put a rough calculation of what the real cost of delivery will be so your customers can make well informed choices!
tobia cremona
ITscam See on Youtube: "Exposing the Color Blind Glasses Scam" from "MegaLag" Channel This company is scamming people, see upper mentioned video for explanation
emily ellison
GBHad the most lovely experience with… Had the most lovely experience with these as a gift for a colourblind relative. They were so appreciated, highly recommend this as a Christmas or birthday gift. Really good price as well in my opinion