Ed T
CABefore you think about buying these⦠Before you think about buying these glasses, watch the videos on them as being a scam on youtube, they prove beyond a doubt that it is a scam! If you buy these you will be throwing your money away.
Anoniem
BEThere support team is not up to the task of dealing with customers. There glasses are promising, but o dear, there customer service is not up to the task of handeling support request. I think they have just a few people on straf. I requested a return, they came back to me with the promise to send me a return label within 48 hours, 6 days later, no return label. I mailed them many times requesting an explanation of the delay, but did not receive any response whatsoever. I'm sure they're not willingly defrauding people, but if you wanne do business, your customer care team need to be up to the task. It makes or breaks your reputation, and if you ask me, they are breaking there's. I'm gonna file a claim with Paypal to get my money back. What a shame it has to go that way. I liked to order the correct glasses for my eyes, but oh dear, that's not gonna happen.
Robert Lloyd-Watts
GB$400 glasses not delivered bad customer support! I bought a pair of colour blind correcting glasses which did not get delivered. When I raised this with their customer service team they informed me that UPS had contacted me for additional payment and I told UPS that I wanted my $400 glasses destroyed. I have asked for more details and their customer service team have not answered any of my emails.
AnotherReviewer
GBGenerally speaking Generally speaking, the service is direr. We ordered the glasses in 2016, our little one was five then, and the glasses did not come into use until he was six and a half. The glasses frame had already fracture in the storage case before use, and once my little ones started using, then the lens fell out. EnChroma never answered any of our communications, and finally, we raised a case to PayPal, which was found in our favour and provided us with a full refund. The major let down is zero communication and the overall quality of the product.
Dan Nord
GBThese glasses are frickin awesome These glasses are frickin awesome! I don't know if my vision with them is the same as what a normal person has. But one thing will never be the same. They've been seeing colors all their life, so for them, what's the big deal. But I got my color vision at age 65. I will never cease to be awe-struck by the green of the trees, the reds, oranges and purples of flowers, the sunrises and sunsets. It's truley amazing.