David Alexander
GBPurchased the glasses and didn't feel… Purchased the glasses and didn't feel they made enought difference to justify the cost. Got a return label after only two emails (!) Returned and have DPD confirmation of delivery. No refund. Six emails and three calls (unanswered) later, still no refund. Now have to go through the hassle of making a claim via my credit card provider. Do not trust them!
Ed T
CABefore you think about buying these… Before you think about buying these glasses, watch the videos on them as being a scam on youtube, they prove beyond a doubt that it is a scam! If you buy these you will be throwing your money away.
tobia cremona
ITscam See on Youtube: "Exposing the Color Blind Glasses Scam" from "MegaLag" Channel This company is scamming people, see upper mentioned video for explanation
Gillian
GBNo refund despite their money back guarantee. The glasses made no difference to my son. Despite their money back guarantee, my return request was ignored, more than once, and only accepted once I’d opened a Paypal case. The glasses were returned by Royal Mail tracked but no refund has been received. All correspondence since had been ignored so I’ve had to escalate the PayPal case to receive my £284.00 Incidentally, when I was contemplating purchasing the glasses and asked a question and needed help with filling in the prescription, their communications were excellent, answering every email straight away! I wouldn’t recommend these glasses but if you do decide to purchase them, I’d strongly advise to use PayPal so you’re covered in the event of being ignored, as I have been.
AnotherReviewer
GBGenerally speaking Generally speaking, the service is direr. We ordered the glasses in 2016, our little one was five then, and the glasses did not come into use until he was six and a half. The glasses frame had already fracture in the storage case before use, and once my little ones started using, then the lens fell out. EnChroma never answered any of our communications, and finally, we raised a case to PayPal, which was found in our favour and provided us with a full refund. The major let down is zero communication and the overall quality of the product.