EnChroma

9th Street 2560, 94607, Oakland, United States
image
2.50
Based on 20 Reviews

5

30.00%

4

10.00%

3

0.00%

2

0.00%

1

60.00%
About EnChroma

Discover our ground-breaking color blindness glasses engineered to bring vibrant color to your world. 60-Day Money Back Guarantee.

Tags
Contact Info

You need to Login first to submit your review.

image
tobia cremona
IT

scam See on Youtube: "Exposing the Color Blind Glasses Scam" from "MegaLag" Channel This company is scamming people, see upper mentioned video for explanation

image
Nial Kelly
IE

Customer service non existent Customer service non existent. Unreachable when the return of the product was requested. Have sent 5 emails and phoned several times without an acknowledgement of the emails and just get voicemail on the phones. Have emailed both their UK and US "support" addresses.

image
Jackson Lee
GB

Amazing I can see more colors than I ever thought possible! My wife loves that I don't have to ask her what color things are all the time.

image
Anoniem
BE

There support team is not up to the task of dealing with customers. There glasses are promising, but o dear, there customer service is not up to the task of handeling support request. I think they have just a few people on straf. I requested a return, they came back to me with the promise to send me a return label within 48 hours, 6 days later, no return label. I mailed them many times requesting an explanation of the delay, but did not receive any response whatsoever. I'm sure they're not willingly defrauding people, but if you wanne do business, your customer care team need to be up to the task. It makes or breaks your reputation, and if you ask me, they are breaking there's. I'm gonna file a claim with Paypal to get my money back. What a shame it has to go that way. I liked to order the correct glasses for my eyes, but oh dear, that's not gonna happen.

image
Gillian
GB

No refund despite their money back guarantee. The glasses made no difference to my son. Despite their money back guarantee, my return request was ignored, more than once, and only accepted once I’d opened a Paypal case. The glasses were returned by Royal Mail tracked but no refund has been received. All correspondence since had been ignored so I’ve had to escalate the PayPal case to receive my £284.00 Incidentally, when I was contemplating purchasing the glasses and asked a question and needed help with filling in the prescription, their communications were excellent, answering every email straight away! I wouldn’t recommend these glasses but if you do decide to purchase them, I’d strongly advise to use PayPal so you’re covered in the event of being ignored, as I have been.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow