Тахир Мураев
UZThe company's terrible pricing policy The company's terrible pricing policy. 10 months ago I flew to Kuala Lumpur and bought glasses for $300. Today I flew to the city on business and decided to update the lenses, as there were scratches on them. Lens replacement costs $290. Are you serious??? Allegedly, they will be specially cut out for my frame. If I had known about their policy, I would not have bought these glasses a year ago. In fact, they don't change color much. If you want to but haven't bought it yet, it's better not to buy it. I don't understand their attitude to their clients. Instead of selling new glasses to your loyal audience in such an ugly way, it's better to give them privileges and we will be your ambassadors
David Hunt
GBReally bad customer support and returns Some of the worst customer support I've ever encountered - I've known my entire life I'm red weak, all red colours are really dark. Finally decided to try glasses and the Enchroma test said I was Deutranope (Green weak). These days the test says strong Protanope (Red weak), guess they fixed it. Not an expert so no way I could know they're different without a long search. I ordered the recommended Green weak glasses, they did nothing, looked up the terminology and decided to try for replacements as the test had made a mistake. Their customer support blocked me at every stage, took vast amounts of time to answer queries, stalled and told me it would cost more to return them than I'd paid for them (in the UK). This was in 2020 - but I tried talking to them again a few years later after Covid and got an equally bad response. The stupidly expensive glasses are sitting on a shelf unused. Maybe their Protanope glasses work great? But their customer support will avoid any kind of refund or exchange at all costs! Date was before earliest date I could enter on the site.
Daniel
ESGood but not as "wow" as thee videos show Strong Protan. Bought sunglasses. There is some improvement to the vision of reds. Although with some drawbacks: they kind of tint the rest of the colors. They only seem to work on reflected lights (on emitted lights, like the one of a screen doesn't seem to work). They must be used in open sun to see some effect. At the moment it's the best available option if you want to improve your color vision.
Dan Nord
GBThese glasses are frickin awesome These glasses are frickin awesome! I don't know if my vision with them is the same as what a normal person has. But one thing will never be the same. They've been seeing colors all their life, so for them, what's the big deal. But I got my color vision at age 65. I will never cease to be awe-struck by the green of the trees, the reds, oranges and purples of flowers, the sunrises and sunsets. It's truley amazing.
Jess Hamilton
GBThe company is a scam The company is a scam. I think preying upon incurable eye conditions and people desperation to see. Properly is disgusting. The slew of bogus reviews is disgusting, and the level of manipulation this company has gone to, to pull the will over your. Eyes is insane. Avoid this despicable company at all costs.