Jess Hamilton
GBThe company is a scam The company is a scam. I think preying upon incurable eye conditions and people desperation to see. Properly is disgusting. The slew of bogus reviews is disgusting, and the level of manipulation this company has gone to, to pull the will over your. Eyes is insane. Avoid this despicable company at all costs.
Jackson Lee
GBAmazing I can see more colors than I ever thought possible! My wife loves that I don't have to ask her what color things are all the time.
Will Manwaring
GBExcellent service + product I've been wholly enjoying my Protan Oakvales since buying them.. I think it's important to understand that these products are all off-the-shelf rather than personally customised; thus, whilst designed to work best for as many people as possible, they may not be perfect for everyone. I must admit I didn't really see anything 'jump out' at me the moment I tried my glasses on the first time or have that elation of sudden revelation, but after wearing them for extended periods, it's actually when I take them off that I realise just what I'm missing out on. There are colours in so many things I never thought were present, but are... and nature is certainly way more exciting to look at. They certainly add joy to being outdoors and they improve my quality of life by unveiling parts of the visual light spectrum that I would otherwise have trouble with, even if they're not 'tuned' to my unique colourblindness. Really looking forward to using them as much as I can this upcoming summer. Also, big shoutout to Helena on the customer support team for helping me out when I damaged my first pair. greatly appreciated :-)
Тахир Мураев
UZThe company's terrible pricing policy The company's terrible pricing policy. 10 months ago I flew to Kuala Lumpur and bought glasses for $300. Today I flew to the city on business and decided to update the lenses, as there were scratches on them. Lens replacement costs $290. Are you serious??? Allegedly, they will be specially cut out for my frame. If I had known about their policy, I would not have bought these glasses a year ago. In fact, they don't change color much. If you want to but haven't bought it yet, it's better not to buy it. I don't understand their attitude to their clients. Instead of selling new glasses to your loyal audience in such an ugly way, it's better to give them privileges and we will be your ambassadors
Gillian
GBNo refund despite their money back guarantee. The glasses made no difference to my son. Despite their money back guarantee, my return request was ignored, more than once, and only accepted once I’d opened a Paypal case. The glasses were returned by Royal Mail tracked but no refund has been received. All correspondence since had been ignored so I’ve had to escalate the PayPal case to receive my £284.00 Incidentally, when I was contemplating purchasing the glasses and asked a question and needed help with filling in the prescription, their communications were excellent, answering every email straight away! I wouldn’t recommend these glasses but if you do decide to purchase them, I’d strongly advise to use PayPal so you’re covered in the event of being ignored, as I have been.