Brian
GBQuality of progressive Rx is the best, non-colorblind can use. Quality of the Rx is the best. I am not colorblind, but being a scientist, was curious & ordered non-Rx pair to test as sunglasses. I was pleased with the results so ordered sunglasses in my (progressive) Rx. Rx was large improvement over my clear pair, having wider vision, so later I ordered indoor Rx pair. Lenses increased contrast (in addition to color enhancement). in my opinion more non-colorblind should use these.
Nial Kelly
IECustomer service non existent Customer service non existent. Unreachable when the return of the product was requested. Have sent 5 emails and phoned several times without an acknowledgement of the emails and just get voicemail on the phones. Have emailed both their UK and US "support" addresses.
AnotherReviewer
GBGenerally speaking Generally speaking, the service is direr. We ordered the glasses in 2016, our little one was five then, and the glasses did not come into use until he was six and a half. The glasses frame had already fracture in the storage case before use, and once my little ones started using, then the lens fell out. EnChroma never answered any of our communications, and finally, we raised a case to PayPal, which was found in our favour and provided us with a full refund. The major let down is zero communication and the overall quality of the product.
Anoniem
BEThere support team is not up to the task of dealing with customers. There glasses are promising, but o dear, there customer service is not up to the task of handeling support request. I think they have just a few people on straf. I requested a return, they came back to me with the promise to send me a return label within 48 hours, 6 days later, no return label. I mailed them many times requesting an explanation of the delay, but did not receive any response whatsoever. I'm sure they're not willingly defrauding people, but if you wanne do business, your customer care team need to be up to the task. It makes or breaks your reputation, and if you ask me, they are breaking there's. I'm gonna file a claim with Paypal to get my money back. What a shame it has to go that way. I liked to order the correct glasses for my eyes, but oh dear, that's not gonna happen.
Jackson Lee
GBAmazing I can see more colors than I ever thought possible! My wife loves that I don't have to ask her what color things are all the time.