Great, love them Was suggested these glasses by a friend when I said I needed a new pair of glasses for work but was struggling to find a good pair. Delivery was prompt and the cost was appropriate, a little pricey but worth spending money on a decent product. I initially wasn't going to post a review but was surprised to see the negative ones on here so thought to add my experience

Before you think about buying these… Before you think about buying these glasses, watch the videos on them as being a scam on youtube, they prove beyond a doubt that it is a scam! If you buy these you will be throwing your money away.

You sell a premium product. Start acting like a premium brand!! If you are ordering from the UK you will be charged £25 for delivery and then have to pay 25% cost of your order at your door, which for me was an £85 kick in the metaphorical nuts. Oh and if you don't accept the package, you can't get a refund! So you just accept you have to pay over £100 for the physical delivery of a £270 product.... Great This has severely tainted my experience with Enchroma and their disregard for the end user. Enchroma, please put a rough calculation of what the real cost of delivery will be so your customers can make well informed choices!

Customer service non existent Customer service non existent. Unreachable when the return of the product was requested. Have sent 5 emails and phoned several times without an acknowledgement of the emails and just get voicemail on the phones. Have emailed both their UK and US "support" addresses.

There support team is not up to the task of dealing with customers. There glasses are promising, but o dear, there customer service is not up to the task of handeling support request. I think they have just a few people on straf. I requested a return, they came back to me with the promise to send me a return label within 48 hours, 6 days later, no return label. I mailed them many times requesting an explanation of the delay, but did not receive any response whatsoever. I'm sure they're not willingly defrauding people, but if you wanne do business, your customer care team need to be up to the task. It makes or breaks your reputation, and if you ask me, they are breaking there's. I'm gonna file a claim with Paypal to get my money back. What a shame it has to go that way. I liked to order the correct glasses for my eyes, but oh dear, that's not gonna happen.