Generally speaking Generally speaking, the service is direr. We ordered the glasses in 2016, our little one was five then, and the glasses did not come into use until he was six and a half. The glasses frame had already fracture in the storage case before use, and once my little ones started using, then the lens fell out. EnChroma never answered any of our communications, and finally, we raised a case to PayPal, which was found in our favour and provided us with a full refund. The major let down is zero communication and the overall quality of the product.

Quality of progressive Rx is the best, non-colorblind can use. Quality of the Rx is the best. I am not colorblind, but being a scientist, was curious & ordered non-Rx pair to test as sunglasses. I was pleased with the results so ordered sunglasses in my (progressive) Rx. Rx was large improvement over my clear pair, having wider vision, so later I ordered indoor Rx pair. Lenses increased contrast (in addition to color enhancement). in my opinion more non-colorblind should use these.

Had the most lovely experience with… Had the most lovely experience with these as a gift for a colourblind relative. They were so appreciated, highly recommend this as a Christmas or birthday gift. Really good price as well in my opinion

Excellent service + product I've been wholly enjoying my Protan Oakvales since buying them.. I think it's important to understand that these products are all off-the-shelf rather than personally customised; thus, whilst designed to work best for as many people as possible, they may not be perfect for everyone. I must admit I didn't really see anything 'jump out' at me the moment I tried my glasses on the first time or have that elation of sudden revelation, but after wearing them for extended periods, it's actually when I take them off that I realise just what I'm missing out on. There are colours in so many things I never thought were present, but are... and nature is certainly way more exciting to look at. They certainly add joy to being outdoors and they improve my quality of life by unveiling parts of the visual light spectrum that I would otherwise have trouble with, even if they're not 'tuned' to my unique colourblindness. Really looking forward to using them as much as I can this upcoming summer. Also, big shoutout to Helena on the customer support team for helping me out when I damaged my first pair. greatly appreciated :-)

You sell a premium product. Start acting like a premium brand!! If you are ordering from the UK you will be charged £25 for delivery and then have to pay 25% cost of your order at your door, which for me was an £85 kick in the metaphorical nuts. Oh and if you don't accept the package, you can't get a refund! So you just accept you have to pay over £100 for the physical delivery of a £270 product.... Great This has severely tainted my experience with Enchroma and their disregard for the end user. Enchroma, please put a rough calculation of what the real cost of delivery will be so your customers can make well informed choices!