I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

To all the customers that were scammed… To all the customers that were scammed from this company, I think you should file a class action law suit against the company and the associates,make a example of what happens to scam artist. All those 5 star reviews are from someone that work with them with made up names,they are just nasty,thats why this covid-19 is here,because of nasty people eating filth. Don't misunderstand,I have asians in my family; but they are not crooks.

SCAM..... Run away! Worst company ever! Just read the reviews Willow all of them are pretty much accurate to talk about this person named Stella who is completely deceitful and how when you purchased the week online what you get to your front door is something completely different. I have gone back-and-forth with this company for much trying to get a refund for my money. And sending the items back to China is a nightmare in itself. Avoid this company with all of your being they are complete crooks and every thing on their website is a scam.

Kind of disappointed Kind of disappointed. My wig took like months to get to me, and that’s only AFTER I sent several emails requesting updates and threatening to report them for fraud. Stella had all kinds of excuses about the wig density and color making it take longer to make. When I finally got my wig, the color and length were correct, but the wig itself is very thin. on the closure if you look hard you can see the tracks. Will update once it’s installed

Good wigs I've been buying from Divas Wigs since 2018. I have a wig from 2018 that I still use today, no shed, no tangling. I also buy from them hair bundles and these are not as good quality as the wigs because I have to replace them every single year but overall the hair quality is good and the shipping is decent (5-7 days). Customer service is good. My only complaint as of today is perhaps the price. It is quite pricier than other hair stores.