WARNING!!! WARNING!!! WARNING!! WARNING!! DO NOT BUY FROM THIS COMPANY!!!!!! It took 8 emails and more than a month to receive a refund of $270. Plus, I had to pay $60 to send the wig back to China. This company takes advantage of women by using false advertisement, poorly manufactured wigs at a high price and HORRIBLE customer service when it comes to an unsatisfied customer. Don't waste your money!!

I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

if i could give no stars i would if i could give no stars i would. i bought a wig 2 years ago and im just taking the time out to find a trusted review site and found this. The wig i ordered was low quality and I would have been better off buying from amazon altho ive never. I'm almost certain this place is a scam, when i had the time to return it it was too late besides that I sent photos to the company just like they asked and they insisted that the wig was exactly what i ordered. Im not a novice wig wearer and buyer, but consumers BEWARE. This place is very dissatisfying and for those who expect to receive what they see on the site, super disappointing. a few hundred dollars for a mop top. Also, the crinkled hair was not straightenable. lol if thas a word, i am a professional barber beautician, water oil and a hot blow dryer couldnt straighten out the crinkles in that hair pattern. Im convinced it was an EXTREME false advertisement . PS, I DID NOT GET MY MONEY BACK AND THE MOP TOP SITS IN A BOX WAITING FOR ABSOLUTELY NOTHING.

Above and Beyond I have a small head and asked for a small cap because the average cap sizes are a little too big for me. The option was not available on the website but Stella was kind enough to find a small cap, send me the measurements of the circumference, keep me updated on the processing and shipping time. I’m so appreciative for the help. The wig came sooner than I expected and fit great. Thanks Stella. This is why I continue to order from divaswigs.

Kind of disappointed Kind of disappointed. My wig took like months to get to me, and that’s only AFTER I sent several emails requesting updates and threatening to report them for fraud. Stella had all kinds of excuses about the wig density and color making it take longer to make. When I finally got my wig, the color and length were correct, but the wig itself is very thin. on the closure if you look hard you can see the tracks. Will update once it’s installed