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CAFind another company to purchase from. If you want to exchange or refund something with them, they make your life so difficult. They stop/don’t reply to your emails/messages. Their wigs are veryyyyy overpriced for the quality considering they don’t last more than 2 months. Please ladies find another wig company. I like unice hair and they are way more affordable.
Brittany Welch
GBPoor quality and service. Not as advertised! This company is a scam. The postings on YouTube are not genuine or transparent. I dealt with Stella and she gave me runaround about receiving my wig on anticipated date. It took over month to receive wig. The wig I received was horrible and not the wig advertised. The wig was a totally different color, shorter than the inches I ordered, hair breakage throughout the wig, and not 100% human hair. I am still fighting for a refund. Stella had the nerve to request another $50 to repair the wig!!! Trust me don't waste your money!!
Samantha
GBZERO STARS DONT DO IT. ZERO STARS ! do not do it ! What everyone is saying about this company is absolutely true. this company is a fraud. i just received a wig from this company monday and realize, it was an entrirely diffferent wig compared to the website version: much thinner& an entirely different color . i emailed this stella woman for a return address and first she offered me 15$ voucher for a 200$ purchase, i said no and then she kept persisting with an excuse about the hair is a little off & then she started to say the wig pictures i sent were not the divas wig i received. she ignored me every time i asked for a return address to send the wig back. Now i am filing a dispute with my bank. do not do it.scammers. NEVER LISTEN TO THE YOUTUBERS, THEY GET SENT WAY BETTER VERSIONS OF WIGS.
Myah Lewis
GBKind of disappointed Kind of disappointed. My wig took like months to get to me, and that’s only AFTER I sent several emails requesting updates and threatening to report them for fraud. Stella had all kinds of excuses about the wig density and color making it take longer to make. When I finally got my wig, the color and length were correct, but the wig itself is very thin. on the closure if you look hard you can see the tracks. Will update once it’s installed
E Group57
GBSUPER FINE HD INVISIBLE… I purchased the SUPER FINE HD INVISIBLE UNDETECTABLE SEAMLESS SWISS LACE wig based on an Influencer’s recommendation on social media. When the wig arrived I was so excited! However I noticed that the unit was NOT an HD but a low quality lace unit with visible knots all over except the preplucked hairline. I notified the company and sent pictures. As of to date they have not provided any answers.