I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

The Lydia wig is as incredible as the… The Lydia wig is as incredible as the Youtube videos I watched told me it would be. This hair is AMAZING and the customer service team has helped me all along the way with getting to this piece. Definitely buying more wigs from here down the line! A+ experience!

Find another company to purchase from. If you want to exchange or refund something with them, they make your life so difficult. They stop/don’t reply to your emails/messages. Their wigs are veryyyyy overpriced for the quality considering they don’t last more than 2 months. Please ladies find another wig company. I like unice hair and they are way more affordable.

Good wigs I've been buying from Divas Wigs since 2018. I have a wig from 2018 that I still use today, no shed, no tangling. I also buy from them hair bundles and these are not as good quality as the wigs because I have to replace them every single year but overall the hair quality is good and the shipping is decent (5-7 days). Customer service is good. My only complaint as of today is perhaps the price. It is quite pricier than other hair stores.

Excellent service, excellent hair! Stella at Divas Wigs is amazing - excellent customer service. And this wig! Let me tell you, this hair is very manageable even for someone like myself who is a beginner. Second purchase so far, will be back for another soon. Thanks so much.