Kind of disappointed Kind of disappointed. My wig took like months to get to me, and that’s only AFTER I sent several emails requesting updates and threatening to report them for fraud. Stella had all kinds of excuses about the wig density and color making it take longer to make. When I finally got my wig, the color and length were correct, but the wig itself is very thin. on the closure if you look hard you can see the tracks. Will update once it’s installed

I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

Sent me a total trash wig claiming it’s… Sent me a total trash wig claiming it’s 100% virgin human hair but that’s BS ITS 100% total garbage made of fiber. I have filed a claim with PayPal and anyone who bought one TRUST ME you’ll never receive it. Only reason I got one is because they were suspicious of me being very inquisitive after I ordered. File a claim with PayPal get your money back. Why think it’s wasted! Especially if you never get it!

SCAM..... Run away! Worst company ever! Just read the reviews Willow all of them are pretty much accurate to talk about this person named Stella who is completely deceitful and how when you purchased the week online what you get to your front door is something completely different. I have gone back-and-forth with this company for much trying to get a refund for my money. And sending the items back to China is a nightmare in itself. Avoid this company with all of your being they are complete crooks and every thing on their website is a scam.

Above and Beyond I have a small head and asked for a small cap because the average cap sizes are a little too big for me. The option was not available on the website but Stella was kind enough to find a small cap, send me the measurements of the circumference, keep me updated on the processing and shipping time. I’m so appreciative for the help. The wig came sooner than I expected and fit great. Thanks Stella. This is why I continue to order from divaswigs.