I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

if i could give no stars i would if i could give no stars i would. i bought a wig 2 years ago and im just taking the time out to find a trusted review site and found this. The wig i ordered was low quality and I would have been better off buying from amazon altho ive never. I'm almost certain this place is a scam, when i had the time to return it it was too late besides that I sent photos to the company just like they asked and they insisted that the wig was exactly what i ordered. Im not a novice wig wearer and buyer, but consumers BEWARE. This place is very dissatisfying and for those who expect to receive what they see on the site, super disappointing. a few hundred dollars for a mop top. Also, the crinkled hair was not straightenable. lol if thas a word, i am a professional barber beautician, water oil and a hot blow dryer couldnt straighten out the crinkles in that hair pattern. Im convinced it was an EXTREME false advertisement . PS, I DID NOT GET MY MONEY BACK AND THE MOP TOP SITS IN A BOX WAITING FOR ABSOLUTELY NOTHING.

SUPER FINE HD INVISIBLE… I purchased the SUPER FINE HD INVISIBLE UNDETECTABLE SEAMLESS SWISS LACE wig based on an Influencer’s recommendation on social media. When the wig arrived I was so excited! However I noticed that the unit was NOT an HD but a low quality lace unit with visible knots all over except the preplucked hairline. I notified the company and sent pictures. As of to date they have not provided any answers.

Sent me a total trash wig claiming it’s… Sent me a total trash wig claiming it’s 100% virgin human hair but that’s BS ITS 100% total garbage made of fiber. I have filed a claim with PayPal and anyone who bought one TRUST ME you’ll never receive it. Only reason I got one is because they were suspicious of me being very inquisitive after I ordered. File a claim with PayPal get your money back. Why think it’s wasted! Especially if you never get it!

Excellent service, excellent hair! Stella at Divas Wigs is amazing - excellent customer service. And this wig! Let me tell you, this hair is very manageable even for someone like myself who is a beginner. Second purchase so far, will be back for another soon. Thanks so much.