Victoria
GBThe Lydia wig is as incredible as the… The Lydia wig is as incredible as the Youtube videos I watched told me it would be. This hair is AMAZING and the customer service team has helped me all along the way with getting to this piece. Definitely buying more wigs from here down the line! A+ experience!
Doesn’t matter
GBDON’T DO IT If I could take away stars I would. I have been in contact with Stella who has given me the runaround! On top of my order that took a while to be shipped I never received anything, still have not. The site says it has been shipped but never delivered. She sends you confirmation of delivery, fine but nothing emerged in my mail center or door step! I wish I would have read these comments prior to placing an order now I’m no unit and funds short. At this point I have opened a dispute with my bank and have an investigation going on with fedex. Stella what you are doing is WRONG!
Rochelle Mcghee
GBI wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!
Samantha
GBZERO STARS DONT DO IT. ZERO STARS ! do not do it ! What everyone is saying about this company is absolutely true. this company is a fraud. i just received a wig from this company monday and realize, it was an entrirely diffferent wig compared to the website version: much thinner& an entirely different color . i emailed this stella woman for a return address and first she offered me 15$ voucher for a 200$ purchase, i said no and then she kept persisting with an excuse about the hair is a little off & then she started to say the wig pictures i sent were not the divas wig i received. she ignored me every time i asked for a return address to send the wig back. Now i am filing a dispute with my bank. do not do it.scammers. NEVER LISTEN TO THE YOUTUBERS, THEY GET SENT WAY BETTER VERSIONS OF WIGS.
Doc Angie
GBSCAM..... Run away! Worst company ever! Just read the reviews Willow all of them are pretty much accurate to talk about this person named Stella who is completely deceitful and how when you purchased the week online what you get to your front door is something completely different. I have gone back-and-forth with this company for much trying to get a refund for my money. And sending the items back to China is a nightmare in itself. Avoid this company with all of your being they are complete crooks and every thing on their website is a scam.