A
CAFind another company to purchase from. If you want to exchange or refund something with them, they make your life so difficult. They stop/don’t reply to your emails/messages. Their wigs are veryyyyy overpriced for the quality considering they don’t last more than 2 months. Please ladies find another wig company. I like unice hair and they are way more affordable.
chipasha zulu
AUIt’s a scam! Cheap and pathetic … I have never in my life delt with the perfect scam artist, you’re better off buying them Halloween wigs because this is a whole fraud, $700, I could see the tracking, colour wasn’t what I ordered the inches ! Omg and the hair just falls out like noting I really wish I could post photos and conversations, please don’t waste your money on this company
Doesn’t matter
GBDON’T DO IT If I could take away stars I would. I have been in contact with Stella who has given me the runaround! On top of my order that took a while to be shipped I never received anything, still have not. The site says it has been shipped but never delivered. She sends you confirmation of delivery, fine but nothing emerged in my mail center or door step! I wish I would have read these comments prior to placing an order now I’m no unit and funds short. At this point I have opened a dispute with my bank and have an investigation going on with fedex. Stella what you are doing is WRONG!
Victoria
GBThe Lydia wig is as incredible as the… The Lydia wig is as incredible as the Youtube videos I watched told me it would be. This hair is AMAZING and the customer service team has helped me all along the way with getting to this piece. Definitely buying more wigs from here down the line! A+ experience!
Rochelle Mcghee
GBI wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!