Samantha
GBZERO STARS DONT DO IT. ZERO STARS ! do not do it ! What everyone is saying about this company is absolutely true. this company is a fraud. i just received a wig from this company monday and realize, it was an entrirely diffferent wig compared to the website version: much thinner& an entirely different color . i emailed this stella woman for a return address and first she offered me 15$ voucher for a 200$ purchase, i said no and then she kept persisting with an excuse about the hair is a little off & then she started to say the wig pictures i sent were not the divas wig i received. she ignored me every time i asked for a return address to send the wig back. Now i am filing a dispute with my bank. do not do it.scammers. NEVER LISTEN TO THE YOUTUBERS, THEY GET SENT WAY BETTER VERSIONS OF WIGS.
Rochelle Mcghee
GBI wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!
Doesn’t matter
GBDON’T DO IT If I could take away stars I would. I have been in contact with Stella who has given me the runaround! On top of my order that took a while to be shipped I never received anything, still have not. The site says it has been shipped but never delivered. She sends you confirmation of delivery, fine but nothing emerged in my mail center or door step! I wish I would have read these comments prior to placing an order now I’m no unit and funds short. At this point I have opened a dispute with my bank and have an investigation going on with fedex. Stella what you are doing is WRONG!
Sheronne Drakes
GBTo all the customers that were scammed… To all the customers that were scammed from this company, I think you should file a class action law suit against the company and the associates,make a example of what happens to scam artist. All those 5 star reviews are from someone that work with them with made up names,they are just nasty,thats why this covid-19 is here,because of nasty people eating filth. Don't misunderstand,I have asians in my family; but they are not crooks.
Angela S.
GBSent me a total trash wig claiming it’s… Sent me a total trash wig claiming it’s 100% virgin human hair but that’s BS ITS 100% total garbage made of fiber. I have filed a claim with PayPal and anyone who bought one TRUST ME you’ll never receive it. Only reason I got one is because they were suspicious of me being very inquisitive after I ordered. File a claim with PayPal get your money back. Why think it’s wasted! Especially if you never get it!