SUPER FINE HD INVISIBLE… I purchased the SUPER FINE HD INVISIBLE UNDETECTABLE SEAMLESS SWISS LACE wig based on an Influencer’s recommendation on social media. When the wig arrived I was so excited! However I noticed that the unit was NOT an HD but a low quality lace unit with visible knots all over except the preplucked hairline. I notified the company and sent pictures. As of to date they have not provided any answers.

I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

The Lydia wig is as incredible as the… The Lydia wig is as incredible as the Youtube videos I watched told me it would be. This hair is AMAZING and the customer service team has helped me all along the way with getting to this piece. Definitely buying more wigs from here down the line! A+ experience!

Sent me a total trash wig claiming it’s… Sent me a total trash wig claiming it’s 100% virgin human hair but that’s BS ITS 100% total garbage made of fiber. I have filed a claim with PayPal and anyone who bought one TRUST ME you’ll never receive it. Only reason I got one is because they were suspicious of me being very inquisitive after I ordered. File a claim with PayPal get your money back. Why think it’s wasted! Especially if you never get it!

Find another company to purchase from. If you want to exchange or refund something with them, they make your life so difficult. They stop/don’t reply to your emails/messages. Their wigs are veryyyyy overpriced for the quality considering they don’t last more than 2 months. Please ladies find another wig company. I like unice hair and they are way more affordable.