I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

First it is a fraud company out of China so… First it is a company out of China so don’t be fooled by the name. Don’t waste your money! Totally unethical company. They have taught me to never order hair online again. I never received my order and I am glad that I paid through paypal. They claimed to paypal that they mailed my order using a fake delivery number but would not indicate how they shipped. They refused to respond to any of my emails. Fortunately paypal refunded my money.

It’s a scam! Cheap and pathetic … I have never in my life delt with the perfect scam artist, you’re better off buying them Halloween wigs because this is a whole fraud, $700, I could see the tracking, colour wasn’t what I ordered the inches ! Omg and the hair just falls out like noting I really wish I could post photos and conversations, please don’t waste your money on this company

DON’T DO IT If I could take away stars I would. I have been in contact with Stella who has given me the runaround! On top of my order that took a while to be shipped I never received anything, still have not. The site says it has been shipped but never delivered. She sends you confirmation of delivery, fine but nothing emerged in my mail center or door step! I wish I would have read these comments prior to placing an order now I’m no unit and funds short. At this point I have opened a dispute with my bank and have an investigation going on with fedex. Stella what you are doing is WRONG!

Excellent service, excellent hair! Stella at Divas Wigs is amazing - excellent customer service. And this wig! Let me tell you, this hair is very manageable even for someone like myself who is a beginner. Second purchase so far, will be back for another soon. Thanks so much.