I wish I could give them no stars… I wish I could give them no stars that’s how bad the service is- I ordered a wig September 5, 2020 and is now October 17, 2020. I’ve been working with someone by the name of Stella and she has given me several excuses. The first excuse is that I need to give them more money the second excuse they were not gonna be in the office to create the week and needed more time and finally the third excuse she mailed it out and fed ex returned it.Through various poor communication through cultural barriers and language Stella refused to communicate and when she did communicate she would give a decision and asked me to advise her and then turn around and make a decision herself via misunderstanding my decision! Just a horrible horrible horrible horrible horrible horrible encounter and very stressful and costly (400.00) transaction!!!!!

Above and Beyond I have a small head and asked for a small cap because the average cap sizes are a little too big for me. The option was not available on the website but Stella was kind enough to find a small cap, send me the measurements of the circumference, keep me updated on the processing and shipping time. I’m so appreciative for the help. The wig came sooner than I expected and fit great. Thanks Stella. This is why I continue to order from divaswigs.

To all the customers that were scammed… To all the customers that were scammed from this company, I think you should file a class action law suit against the company and the associates,make a example of what happens to scam artist. All those 5 star reviews are from someone that work with them with made up names,they are just nasty,thats why this covid-19 is here,because of nasty people eating filth. Don't misunderstand,I have asians in my family; but they are not crooks.

Find another company to purchase from. If you want to exchange or refund something with them, they make your life so difficult. They stop/don’t reply to your emails/messages. Their wigs are veryyyyy overpriced for the quality considering they don’t last more than 2 months. Please ladies find another wig company. I like unice hair and they are way more affordable.

SUPER FINE HD INVISIBLE… I purchased the SUPER FINE HD INVISIBLE UNDETECTABLE SEAMLESS SWISS LACE wig based on an Influencer’s recommendation on social media. When the wig arrived I was so excited! However I noticed that the unit was NOT an HD but a low quality lace unit with visible knots all over except the preplucked hairline. I notified the company and sent pictures. As of to date they have not provided any answers.