Great product for a terrific price and outstanding Customer Service! We needed 200 custom made patches in a short turn time. Nicki was really easy to work with and was always quick to respond to any questions I had. Although the patch our girls created was ridiculously detailed, I sent it over thinking they would just offer an alternative of what they could create. Instead, Nicki said they could produce it as it was in all it's overdone-10-year-old-girl-detail. It was amazing! The colors were fantastic and the quality of the end product is stunning. I asked to switch colors twice and they didn't hesitate. A new proof was delivered within the hour each time with no additional charges and no issues at all. It was night and day difference from another company we were attempting to work with that was well known but slow to respond and extremely condescending when we sent in our original art work. We LOVE the Patch Superstore and wholeheartedly recommend them!

The sales rep I David suggested the… The sales rep I David suggested the Iron on back for putting the patches onto my hats and it sure made it easier and seems to hold really well on my stuff. Dave did a great job following up with me on my order too as I forgot all about it.

Terrible products, terrible customer service. Terrible products, even worse customer service. After months of them telling me it was user error that their products did not apply correctly, they eventually told me that it was the products themselves and I was stuck with patches that were terrible. Do not purchase from them, there are plenty of other places who will do a MUCH better job and for a cheaper price. Update: They reported my review for vulgar language and deleted my reviews off of their Facebook page. Their response was that they offered me multiple options all of which I refused, however, the only option they offered was for me to purchase more patches from them. Shows the true colors of this company and have since been contacted by multiple people who have had similar experiences with this company. DO NOT PURCHASE FROM Patchsuperstore.com

Customer service is almost non-existent I bought some patches last month and I am still waiting on my order. I wanted to get an update on when they would arrive. They don't answer the phone or call back. I got an e-mail stating and I quote: "I'm guessing it will ship next week sometime." I run a business and this is not an acceptable answer to me. I am hoping the quality of the patches when they arrive will be better than their bad customer service. Either way I am NOT ordering from them again.

Received my patches today Received my patches today. What we received was not close to what we had requested. Even if they had been the right size the stitching was horrible. Absolutely no attempt with customer service to even try to resolve the matter. Definitely won't be ordering again. As far as your reply to this you lied. It was definitely not the size we ask for nor were we offered any thing from you to make this right. As stated we have the patches from another company with no problems what so ever.