amber
GBColor botched and seller did not fix it Ordered 2 different patches from this vendor. Communication was very good with David, and I had a designer do the design in the appropriate format so they would be professional. When the patches came, on one of them the colors were way off. Vendor did not have a universal color chart or thread color to choose from. He pointed to website that has a color chart you can look at on the monitor, which is not an accurate way to do colors either. Asked him to do a sample and get a photo from the factory in China so we could be sure it would not happen again. He said that was a $50 fee!! He never made it right and should have made sure it came out correctly. I ended up going with another patch company, they did a sample at no charge, got it right the first time, and when they came in the mail they were much thicker and better quality than the PatchSuperstore patches. I asked for a credit, multiple emails, zero response. Will never use again.
Braden Neufeld
GBExcellent first experience buying… Excellent first experience buying patches. I honestly had no idea what I was doing or if my artwork was going to be viable - Megan was very patient with me, answering all my questions, walking me through the steps on the phone, and sending me example images. Proofs were returned quickly and we were able to go back and forth a few times to reach a realistic design that satisfied what I was going for. Once designs were approved, it took about two weeks for the patches to be made and shipped and a couple more days to arrive.
Ginger Webb
GBGirl Scouts Own I would like to express my thanks for the recent patches we ordered. The patch was designed by a young girl scout for our summer Camporee. Your company made a perfect match. Another reason I chose your company is because you made it known that it was owned by a Veteran. Thank you for your service to our country.
Mican Andrews
GBEasiest process ever! Worked with Megan to get our corporate patches created. There was a lot of detail work and we were able to keep the integrity of the design, yet simplify for production. With just a few emails back and forth, we got exactly what we wanted! We couldn't be happier.
Howard Dean
GBGreat patch. Fantastic product. The patches are as I envisioned it. The customer service and quality of the product was outstanding. Shipping was very timely. The patches are so beautiful that I have begun given them as gift to my students and not just wearing them when i teach. I would definitely have recommended the company and will gladly reorder again and again from them.