Bad customer service. My boyfriends mom ordered a blanket from here, and it came out awful. She emailed asking if she could return it and send a different photograph.. and they emailed her back saying no. Wouldn’t refund it would replace it. So now she’s stuck with this blanket she hates because it looks awful.

Impossible to Contact Barkly is impossible to contact. We have been waiting for our order for over a month now, and the blanket we ordered still has not been created or processed. I've sent them message after message without any response. Hoping a bad review will finally get their attention so I can find out why nothing has been done yet. We won't be ordering from Barkly again. Waste of time and money.

DO NOT BUY FROM HERE DO NOT BUY FROM HERE. They shipped me the completely wrong order, even after I checked with them to make sure it would come correct. I have email proof with them assuring me it would be correct. I get the product 2 months later, incorrect. All they are offering me is 50% off to make a new order........ HORRIBLE.

pretty good considering circumstances with this coronavirus deal, i expected a delay in shipping. i ordered the product in january and it arrived at the beginning of may. that is okay, i understand that safety is first. the print does look like my dog, and the blanket is very soft. but i am a little disappointed in the quality of the product. i spent $80 on a blanket that is kind of cheap. Barkly was friendly in replying to me, but i really wish they sent me more updates about the situation with covid but i had to go to them instead. overall, the blanket is nice although i wish it wasn’t so much money, and i understand that shipping was difficult during this hard time. thanks, Barkly.

Disappointed Not impressed with how long it's taken to get my blanket. I haven't gotten it yet and it's been over a month since I ordered it. I contacted support and they only told me what I already knew. It's been sitting in a warehouse waiting for a label for over 2 weeks. This was supposed to be a birthday gift for my fiance and I haven't been able to give it to him yet.